Award

FHPP0010 - Customer Relationship Programme - Customer Feedback Surveys

FUTURES HOUSING GROUP

This public procurement record has 1 release in its history.

Award

12 Apr 2024 at 10:12

Award Notice
Summary of the contracting process

Futures Housing Group has awarded a contract for the Customer Relationship Programme - Customer Feedback Surveys. The procurement process was classified under the market research services category, with a contract value of £80,000 and a contract period from April 1, 2024, to March 31, 2026. The award was granted to Acuity Research & Practice, starting from April 1, 2024, and the tender closed on February 22, 2024.

This tender by Futures Housing Group offers opportunities for service providers in market research, survey services, and customer satisfaction survey sectors. The procurement was conducted using an open procedure with a focus on SMEs, making it suitable for small and medium-sized businesses interested in providing customer feedback survey services. The location for service delivery is the United Kingdom, presenting a local business growth opportunity for interested companies.

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Notice Information

Notice Title

FHPP0010 - Customer Relationship Programme - Customer Feedback Surveys

Notice Description

Futures Housing Group is looking to appoint a provider for the Customer Relationship Programme in relation to Customer Feedback Survey details of which are included in the enclosed documents available on Due North procurement portal.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ae48359a-dfb7-42c8-8215-2bf53cea877b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/035b5d72-465e-4ed4-aa41-defe2a0eae1c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79310000 - Market research services

79311000 - Survey services

79342000 - Marketing services

79342310 - Customer survey services

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
£80,000 Under £100K
Lots Value
Not specified
Awards Value
£80,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
12 Apr 20241 years ago
Submission Deadline
22 Feb 2024Expired
Future Notice Date
Not specified
Award Date
13 Mar 20241 years ago
Contract Period
31 Mar 2024 - 31 Mar 2026 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
FUTURES HOUSING GROUP
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CASTLE DONNINGTON
Postcode
DE74 2SA
Post Town
Derby
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF22 Leicestershire CC and Rutland
Delivery Location
Not specified
Local Authority
North West Leicestershire
Electoral Ward
Daleacre Hill
Westminster Constituency
North West Leicestershire

Supplier Information

Number of Suppliers
1
Supplier Name

ACUITY RESEARCH & PRACTICE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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