Award

1 year Citrix Support Renewal - Sandwell MBC (ORG ID 37401900) - AWARD

SANDWELL METROPOLITAN BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

04 Dec 2024 at 10:43

Award Notice
Summary of the contracting process

Sandwell Metropolitan Borough Council has awarded a contract for a 1-year Citrix support renewal to cloudDNA. This procurement, classified under computer support services (CPV code 72610000), is located in the West Midlands, United Kingdom. The procurement stage is now at the Award phase, with the contract period running from 22 December 2024 to 21 December 2025. The open procedure method was employed for this tender, which officially closed on 2 December 2024. This contract is valued at £45,840 and must ensure that existing service level agreements with Citrix are maintained.

This tender creates significant opportunities for businesses specialising in IT support services, particularly those with expertise in Citrix environments. Firms capable of providing direct Citrix support, maintaining high service standards, and ensuring continuity of existing service agreements will find this contract highly beneficial for growth. Resellers and IT service providers with a strong focus on cloud solutions and hybrid multi-cloud environments are particularly well-suited to compete for such contracts, positioning themselves as key players in the local authority IT support market.

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Notice Information

Notice Title

1 year Citrix Support Renewal - Sandwell MBC (ORG ID 37401900) - AWARD

Notice Description

ICT Services of Sandwell Metropolitan Borough Council wishes to renew the CITRIX support and maintenance agreement listed below. This agreement is due to expire on the 21st December 2024. To maintain service provision, ICT Services are now inviting resellers and agents to submit a 1YR renewal quotation for period 22.12.2024 to 21.12.2025. Renewal details for cover period 22.12.2024 to 21.12.2025 ? Our CITRIX organisation id is ORG ID 37401900 Please quote for: ? Citrix Universal Hybrid Multi-Cloud x 1000 Key points to take into consideration when completing the tender response. o It is a key requirement that the support and maintenance agreement is backed to CITRX and that the Council can continue to raise incidents and service requests directly with CITRIX, maintaining existing service level agreements in full for the ORG ID listed above. ? Any proposals not utilising direct CITRIX support will be rejected. Q. Is the support and maintenance in your proposal backed directly to CITRIX? [YES|NO]

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-aed22450-c1c1-45bc-8464-804d7fdb13b4
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/149a7a97-259b-4d4a-90a3-d94f2f150c3f
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72610000 - Computer support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£45,840 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
4 Dec 20241 years ago
Submission Deadline
2 Dec 2024Expired
Future Notice Date
Not specified
Award Date
4 Dec 20241 years ago
Contract Period
22 Dec 2024 - 21 Dec 2025 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SANDWELL METROPOLITAN BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WEST MIDLANDS
Postcode
B69 3DB
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG37 Sandwell
Delivery Location
TLG West Midlands (England)
Local Authority
Sandwell
Electoral Ward
Oldbury
Westminster Constituency
West Bromwich

Supplier Information

Number of Suppliers
1
Supplier Name

CLOUDDNA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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