Award

Service Application Delivery for Customer Insights Platform

H M REVENUE & CUSTOMS

This public procurement record has 1 release in its history.

Award

15 Feb 2023 at 13:34

Award Notice
Summary of the contracting process

The HM Revenue & Customs has awarded a contract for the provision of services under the title "Service Application Delivery for Customer Insights Platform". The procurement was conducted using the Crown Commercial Services framework agreement. The contract is valued at £6,700,000 GBP and has a duration of 12 months with a possibility of extension. The procurement method involved was selective, with the tender period closing on 25th November 2022 and the contract period starting on 30th January 2023 and ending on 29th January 2024. The contractor, Equal Experts Limited, is a large-scale entity based in England.

This tender presents an opportunity for businesses specialised in IT services, consulting, software development, and Internet support to engage with HM Revenue & Customs. The contract is suitable for SMEs and involves building, running, maintaining, and optimizing live services for the customer insight platform. Businesses interested in providing these services within the IT industry may find this tender particularly relevant for their growth and expansion strategies.

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Notice Information

Notice Title

Service Application Delivery for Customer Insights Platform

Notice Description

The provision of services to be provided to HMRC under this Call-Off Contract is to build, run, maintain and optimise HMRC Customer Insight Platform live services, including high availability transaction monitoring. This Call-Off has been awarded using Crown Commercial Services (CCS), Digital Outcomes and Specialists 5 (RM1043.7) Framework Agreement. The contract term is 12 months and includes the option to extend.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b046c13c-b2eb-48ce-a527-8f3f9cd2ca2e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/661a3c9b-3f87-4155-9cf3-4c52368bb755
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£6,700,000 £1M-£10M
Lots Value
Not specified
Awards Value
£6,700,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
15 Feb 20233 years ago
Submission Deadline
25 Nov 2022Expired
Future Notice Date
Not specified
Award Date
30 Jan 20233 years ago
Contract Period
30 Jan 2023 - 29 Jan 2024 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Nicola Harris
Contact Email
nicola.harris2@hmrc.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
SALFORD
Postcode
M3 5BS
Post Town
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD34 Greater Manchester South West
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Salford
Electoral Ward
Blackfriars & Trinity
Westminster Constituency
Salford

Supplier Information

Number of Suppliers
1
Supplier Name

EQUAL EXPERTS

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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