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IT Service Management Tool

London Borough of Enfield

This public procurement record has 1 release in its history.

Award

20 Oct 2026 at 16:27

Award Notice
Summary of the contracting process

The London Borough of Enfield procured IT service management software, classified as a software package and information system. The requirement is for software supporting the council’s IT service management. Delivery is in London. The awarded supplier is Halo Service Solutions Ltd.

The procurement is complete and was awarded to Halo Service Solutions Ltd on 24 September 2026. The contract value is £311,280, with a contract period from 25 September 2026 to 24 September 2029. The council used a direct award under the G-Cloud 14 framework. The stated tender submission deadline was 18 September 2026. The procurement was categorised as a services requirement, and the available award information identifies the selected supplier and contract value.

This award shows demand from the London Borough of Enfield for IT service management software, delivered through a G-Cloud framework direct award. Suppliers serving local authorities with IT service management software and the ability to supply through this framework route are the closest fit when this requirement returns to market. The selected supplier provides evidence of the kind of provider the council chose for this software requirement.

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Notice Information

Notice Title

IT Service Management Tool

Notice Description

Award of contract for the provision of IT Services Management Software. Awarded as a direct award under GCloud 14

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b0590e88-cbee-43d0-a624-4f04cef3b521
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/6927f784-5d25-4a90-adc4-a5607c1f0add
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£311,280 £100K-£500K
Lots Value
Not specified
Awards Value
£311,280 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
20 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
24 Sep 20261 months ago
Contract Period
25 Sep 2026 - 24 Sep 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Enfield
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ENFIELD
Postcode
EN1 3ES
Postcode Area
Enfield
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI5 Outer London - East and North East
Small Region (ITL 3)
TLI54 Enfield
Delivery Location
TLI London
Local Authority
Enfield
Electoral Ward
Town
Westminster Constituency
Enfield North

Supplier Information

Number of Suppliers
1
Supplier Name

Halo Service Solutions Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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