Award

D&T11021 - ServiceNow Enhancements & APM

UK HEALTH SECURITY AGENCY

This public procurement record has 2 releases in its history.

Award

09 Apr 2024 at 14:00

Award Notice
Award

28 Dec 2023 at 14:51

Award Notice
Summary of the contracting process

The UK Health Security Agency has awarded a contract for the project titled "D&T11021 - ServiceNow Enhancements & APM" to CHANNEL 3 CONSULTING LTD. The procurement stage was completed, with the contract period running from December 1, 2023, to March 31, 2024. The procurement method used was selective, involving call-off from a framework agreement. The total contract value is £1,850,000.

This tender presents an opportunity for businesses in the information technology services industry to collaborate with the UK Health Security Agency by providing ServiceNow enhancements and APM services. Companies eligible to compete should have expertise in delivering key capabilities and roadmaps within the specified contract period. The project location is London, with the contract covering various territories including the British Oversea Territories, Channel Islands, Europe, Isle of Man, and the United Kingdom.

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Notice Information

Notice Title

D&T11021 - ServiceNow Enhancements & APM

Notice Description

ServiceNow is a key strategic enabler for the agency as part of Technologies' wider offering for service. The current capability is unable to meet demand and scale delivery in a way that meets the changing needs of key programmes. This funding will build the fundamentals for underpinning the tool, building roadmaps and supporting the delivery of key capabilities over the remainder of the financial year.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b08375ac-ef14-455b-af5d-eb59cda012c1
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/875441c1-ef9b-4163-b6bf-78b5f25e6d31
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£1,850,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
9 Apr 20241 years ago
Submission Deadline
17 Nov 2023Expired
Future Notice Date
Not specified
Award Date
1 Dec 20232 years ago
Contract Period
1 Dec 2023 - 31 Mar 2024 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UK HEALTH SECURITY AGENCY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

CHANNEL 3 CONSULTING

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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