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Covid 19 Business Support Centre

Tees Valley Combined Authority

This public procurement record has 1 release in its history.

Award

17 Nov 2020 at 08:53

Award Notice
Summary of the contracting process

The procurement for the "Covid 19 Business Support Centre" was managed by Tees Valley Combined Authority, based in Stockton-on-Tees, England. This service, classified as a call centre under the CPV code 79512000, aimed to provide support services in response to the Covid-19 pandemic, particularly to help individuals and businesses in the Tees Valley region manage governmental information and funding support. The procurement process was conducted through a negotiated procedure without prior publication, with a total contract value of £200,000. The contract was initiated on 1 April 2020 and is scheduled to conclude on 31 December 2020, having reached the award stage on 20 March 2020.

This tender presents a significant opportunity for businesses, specifically small and medium enterprises (SMEs), to expand their service offerings by engaging in support and logistics for Covid-19-related initiatives. Firms that specialise in call centre operations or have the capability to manage support services in response to pandemic-driven demands would be particularly well-suited to compete for and benefit from this contract. The ability to quickly adapt and provide reliable assistance during crises can position these businesses favourably in the current market landscape.

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Notice Information

Notice Title

Covid 19 Business Support Centre

Notice Description

Support services required to field, manage and provide detailed information to individuals and businesses from Tees Valley in the wake of the Covid-19 Pandemic. Considering a large increase of government information, guidelines and funding support to relay; expert logistical and personnel support was required to fulfil the demand of the region's businesses.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b1aec672-8c6b-4de2-8f33-022c5d0bcf76
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/616e74ec-a2c7-4431-b473-533159593fa9
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Negotiated procedure without prior publication (above threshold)
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79512000 - Call centre

Notice Value(s)

Tender Value
£200,000 £100K-£500K
Lots Value
Not specified
Awards Value
£200,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
17 Nov 20205 years ago
Submission Deadline
20 Mar 2020Expired
Future Notice Date
Not specified
Award Date
20 Mar 20206 years ago
Contract Period
1 Apr 2020 - 31 Dec 2020 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Tees Valley Combined Authority
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
STOCKTON-ON-TEES
Postcode
TS17 6QY
Postcode Area
Cleveland
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC31 Hartlepool and Stockton-on-Tees
Delivery Location
TLC North East (England)
Local Authority
Stockton-on-Tees
Electoral Ward
Mandale & Victoria
Westminster Constituency
Middlesbrough and Thornaby East

Supplier Information

Number of Suppliers
1
Supplier Name

: Lemon Business Solutions Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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