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E-Forms and Services Portal renewal

Nottinghamshire County Council

This public procurement record has 1 release in its history.

Award

12 Aug 2026 at 19:54

Award Notice
Summary of the contracting process

Nottinghamshire County Council procured renewal of its GovService digital platform, provided by Granicus, for online forms, digital processes and customer-facing services. The platform provides a consistent interface for residents and council staff, supporting communication, management of service requests and wider digital-transformation work. This is a software and information-systems service within the broader public-sector digital services market. Delivery covers Nottinghamshire and the wider East Midlands area. The requirement is for an established platform service rather than a standalone software package: suppliers need to support the council’s use of GovService as an operational channel for residents and internal users, with the service aligned to council communications, case or request handling and online service delivery.

The procurement has been completed and the contract was awarded to GRANICUS-FIRMSTEP Ltd on 1 June 2026. It was made through a G-Cloud 14 call-off, with the procurement method recorded as not applicable. The tender submission deadline was 2 March 2026 at 23:59. The awarded value is £300,936 including the stated currency of GBP. The contract runs from 6 June 2026 to 5 June 2028. The award is active and covers the full requirement rather than separately identified lots. The procurement is categorised as services, with software packages and information systems as its classification. The published outcome identifies the selected supplier but does not set out a separate scoring breakdown or additional evaluation weighting.

This award confirms an operational requirement for a council-wide digital platform supporting online forms, workflow processes, resident-facing services, internal users, communications and service-request management. Businesses considering similar future work for Nottinghamshire County Council would need credible capability in delivering and supporting these functions as one consistent service, rather than offering isolated web forms or a narrow software component. Relevant suppliers are likely to be established digital-service or software providers able to maintain a public-sector platform, support both residents and council teams, and contribute to digital-transformation objectives. The opportunity was identified as suitable for small and medium-sized enterprises, so an SME with demonstrable platform capability and public-sector service experience could be well placed to compete when the requirement next reaches the market.

How relevant is this notice?

Notice Information

Notice Title

E-Forms and Services Portal renewal

Notice Description

GovService is the Council's digital platform (provided by Granicus) used to deliver online forms, processes, and customer-facing services. It acts as a single, consistent interface for residents and internal users, helping the Council improve communication, manage service requests, and support wider digital-transformation goals. G-Cloud 14 call-off.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b2fcd37f-add8-4325-8a30-be954d578208
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/7386029e-10dd-4457-b982-109f4a3ebfce
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not applicable
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£300,936 £100K-£500K
Lots Value
Not specified
Awards Value
£300,936 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
12 Aug 20262 weeks ago
Submission Deadline
2 Mar 2026Expired
Future Notice Date
Not specified
Award Date
1 Jun 20262 months ago
Contract Period
6 Jun 2026 - 5 Jun 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Nottinghamshire County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NOTTINGHAMSHIRE
Postcode
NG2 7QP
Postcode Area
Nottingham
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF1 Derbyshire and Nottinghamshire
Small Region (ITL 3)
TLF16 South Nottinghamshire
Delivery Location
TLF East Midlands (England)
Local Authority
Rushcliffe
Electoral Ward
Trent Bridge
Westminster Constituency
Rushcliffe

Supplier Information

Number of Suppliers
1
Supplier Name

Granicus-Firmstep Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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