Award

Unique Customer Record Phase 3 - Customer Registry for Organisations December 25 - January 26

H M REVENUE & CUSTOMS

This public procurement record has 1 release in its history.

Award

26 Nov 2025 at 13:31

Summary of the contracting process

The procurement process for the "Unique Customer Record Phase 3 - Customer Registry for Organisations December 25 - January 26" has been awarded to Softcat PLC. Managed by H M Revenue & Customs, this contract focuses on digital services aimed at supporting programme objectives, including technical design updates and application deployment. It falls under the "Systems and technical consultancy services" industry, with an additional focus on "Software-related services." Located in the United Kingdom, the contract has a value of £300,000 GBP. The procurement method used was selective, drawing from a framework agreement, and the procurement stage is in the Award phase, having been completed. The contract period is scheduled from 1st December 2025 to 23rd January 2026.

This tender provides a substantial opportunity for businesses specialising in digital transformation and technical consultancy, particularly those with a focus on systems and software-related services, to grow and collaborate with a significant public sector entity such as H M Revenue & Customs. While the contract has already been awarded, companies with similar expertise can position themselves for future opportunities by understanding the scope and requirements detailed in such tenders. This specific procurement, although not suitable for SMEs or VCSEs, showcases the types of large-scale projects available within governmental sectors, providing insights into potential avenues of growth for large-scale and specialised firms.

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Notice Title

Unique Customer Record Phase 3 - Customer Registry for Organisations December 25 - January 26

Notice Description

AWARDED CONTRACT - for the provision of digital services to support Programme objectives, including updates to the Technical Design that underpins the UCR solution design, production deployment, implementation of the production version of the configured Application, and migrating the customisations between the identified testing environments and the production environment.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b2ffdce9-0120-4dd0-a9e0-fff0e49202d2
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9be84268-bd17-4f8a-b248-7e41d11d882a
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72220000 - Systems and technical consultancy services

72260000 - Software-related services

Notice Value(s)

Tender Value
£300,000 £100K-£500K
Lots Value
Not specified
Awards Value
£300,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
26 Nov 20252 months ago
Submission Deadline
24 Oct 2025Expired
Future Notice Date
Not specified
Award Date
31 Oct 20253 months ago
Contract Period
1 Dec 2025 - 23 Jan 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SS99 1AA
Post Town
Southend-on-Sea
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH31 Southend-on-Sea
Delivery Location
Not specified

Local Authority
Southend-on-Sea
Electoral Ward
Victoria
Westminster Constituency
Southend East and Rochford

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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