Award

Independent review of GMC customer complaints handling

GENERAL MEDICAL COUNCIL (GMC)

This public procurement record has 1 release in its history.

Award

20 May 2019 at 16:45

Summary of the contracting process

The procurement process involved the General Medical Council (GMC), which sought an independent review of its customer complaints handling. The tender, titled "Independent review of GMC customer complaints handling," falls within the auditing services category and was conducted through an open procurement method. The contract, valued at £160,000, covers a period from 10th May 2019 to 9th May 2023, with the tender period concluding on 1st January 2019. The project is based in various locations across the United Kingdom, including Manchester and London.

This tender presents promising opportunities for businesses specialising in auditing and consultancy services, particularly those who are qualified to conduct independent reviews and assessments. Small and medium-sized enterprises (SMEs) would be particularly well-suited to compete for these types of contracts, allowing them to expand their service offerings and build a relationship with a prominent public authority like the GMC. Furthermore, the successful execution of such contracts could pave the way for future engagements in the public procurement sphere.

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Notice Title

Independent review of GMC customer complaints handling

Notice Description

To have a suitably qualified organisation to carry out regular independent reviews of its handling of customer complaints.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b34ac9f5-8382-46c2-850e-dae7e4524bc1
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/79003274-316d-4abb-a3d1-3eda731da0d4
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79212000 - Auditing services

Notice Value(s)

Tender Value
£160,000 £100K-£500K
Lots Value
Not specified
Awards Value
£160,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
20 May 20196 years ago
Submission Deadline
1 Jan 2019Expired
Future Notice Date
Not specified
Award Date
23 Jan 20197 years ago
Contract Period
9 May 2019 - 9 May 2023 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
GENERAL MEDICAL COUNCIL (GMC)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M3 3AW
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
TLD North West (England), TLI London

Local Authority
Manchester
Electoral Ward
Deansgate
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

VERITA CONSULTANCY

Further Information

Notice Documents

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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