Award

NHSR_98 Zendesk Implementation Services and Ongoing Support

NHS RESOLUTION

This public procurement record has 1 release in its history.

Award

30 Aug 2022 at 13:59

Award Notice
Summary of the contracting process

The NHS Resolution has awarded a contract for Zendesk Implementation Services and Ongoing Support to Appamondo. The procurement process, which was conducted using a direct procurement method, had an initial tender period that ended on February 7, 2022. The contract period is scheduled to run from February 21, 2022, to February 21, 2023. The total contract value is £57,000 in GBP, and the main procurement category is services.

This contract presents growth opportunities for businesses in the IT services industry, particularly those offering consulting, software development, and support services. Companies with expertise in implementing and supporting IT solutions like Zendesk would be well-suited to compete for this contract. As the contract is specifically for services, businesses providing high-quality and tailored IT services have a chance to benefit from this procurement opportunity with NHS Resolution.

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Notice Information

Notice Title

NHSR_98 Zendesk Implementation Services and Ongoing Support

Notice Description

Zendesk Implementation Services and Ongoing Support

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b3574f45-b6bb-4fdf-83d2-0bc7c3e767a7
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/253f4050-58ae-4f02-ac3d-f2208f85bd3f
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£57,000 Under £100K
Lots Value
Not specified
Awards Value
£57,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
30 Aug 20223 years ago
Submission Deadline
7 Feb 2022Expired
Future Notice Date
Not specified
Award Date
17 Feb 20224 years ago
Contract Period
21 Feb 2022 - 21 Feb 2023 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS RESOLUTION
Contact Name
Procurement
Contact Email
nhsr.procurement@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

APPAMONDO

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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