Tender

Pre Tender Market testing: Customer Views

PLUS DANE HOUSING LIMITED

This public procurement record has 1 release in its history.

Tender

16 Jun 2018 at 08:24

Summary of the contracting process

The procurement process, titled "Pre Tender Market testing: Customer Views," is conducted by Plus Dane Housing Limited, located at Baltimore Buildings, Liverpool, UK. This tender falls within the industry category of customer survey services and is currently in the Planning stage. It was published on 16 June 2018, and the tender period is set to conclude on 29 June 2018, with the contracted services commencing the following day and ending on 1 July 2018. The procurement method does not specify details, but it is aimed at gathering insights for improving customer feedback methodologies.

This tender presents an opportunity for businesses focused on customer service evaluation and feedback collection, particularly small and medium-sized enterprises (SMEs) and voluntary and community sector enterprises (VCSEs). Companies with expertise in survey services and data analysis would be well-suited to compete, as Plus Dane Housing Limited seeks innovative approaches to enhance their customer experience following service delivery. Engaging in this procurement could facilitate valuable partnerships and growth for providers who can deliver effective survey solutions.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Pre Tender Market testing: Customer Views

Notice Description

Customer feedback in Plus Dane is currently collected in a number of ways including end of process surveys carried out either by a third party or by Plus Dane staff, through a large scale STAR survey or one off consultations. Plus Dane is interested in hearing from providers on their approaches to collecting customer feedback, to allow us to consider a new approach and methodology to understanding the customer experience following receipt of services

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b4df2e42-d539-4bcb-a872-4e5a502dfa3a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/528e8a7b-e2bf-408b-947d-d39cc8fc3181
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79342310 - Customer survey services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Jun 20187 years ago
Submission Deadline
29 Jun 2018Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
29 Jun 2018 - 1 Jul 2018 30 days
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
PLUS DANE HOUSING LIMITED
Contact Name
Not specified
Contact Email
liam.bedson@plusdane.co.uk
Contact Phone
+441517084636

Buyer Location

Locality
LIVERPOOL
Postcode
L1 9EF
Post Town
Liverpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
TLD North West (England)

Local Authority
Liverpool
Electoral Ward
Canning
Westminster Constituency
Liverpool Riverside

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-b4df2e42-d539-4bcb-a872-4e5a502dfa3a-2018-06-16T09:24:09+01:00",
    "date": "2018-06-16T09:24:09+01:00",
    "ocid": "ocds-b5fd17-b4df2e42-d539-4bcb-a872-4e5a502dfa3a",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "BIP327099128",
        "title": "Pre Tender Market testing: Customer Views",
        "description": "Customer feedback in Plus Dane is currently collected in a number of ways including end of process surveys carried out either by a third party or by Plus Dane staff, through a large scale STAR survey or one off consultations. Plus Dane is interested in hearing from providers on their approaches to collecting customer feedback, to allow us to consider a new approach and methodology to understanding the customer experience following receipt of services",
        "datePublished": "2018-06-16T09:24:09+01:00",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "79342310",
            "description": "Customer survey services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "North West",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "tenderPeriod": {
            "endDate": "2018-06-29T23:59:59+01:00"
        },
        "contractPeriod": {
            "startDate": "2018-06-30T00:00:00+01:00",
            "endDate": "2018-07-01T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/528e8a7b-e2bf-408b-947d-d39cc8fc3181",
                "datePublished": "2018-06-16T09:24:09+01:00",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "documentType": "tenderNotice",
                "description": "Please follow this link to view the notice.",
                "url": "https://www.delta-esourcing.com/tenders/UK-UK-Liverpool:-Customer-survey-services./AM72M2942S"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-88800",
            "name": "Plus Dane Housing Limited",
            "identifier": {
                "legalName": "Plus Dane Housing Limited"
            },
            "address": {
                "streetAddress": "Baltimore Buildings, 13/15 Rodney St",
                "locality": "Liverpool",
                "postalCode": "L1 9EF",
                "countryName": "UK"
            },
            "contactPoint": {
                "email": "liam.bedson@plusdane.co.uk",
                "telephone": "+441517084636"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-88800",
        "name": "Plus Dane Housing Limited"
    }
}