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Provision of a Choice Based Lettings and Homelessness System

SOUTHEND-ON-SEA BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

22 Jul 2026 at 14:05

Award Notice
Summary of the contracting process

The procurement process for the "Provision of a Choice Based Lettings and Homelessness System" was conducted by Southend-on-sea Borough Council, located in Southend-on-sea, England. This tender falls under the industry category of "Industry specific software package" and "Database and operating software package." The procurement stage reached the Award phase, with the contract awarded on 21st July 2026. The procurement method was selective, executed via a call-off from a framework agreement. The contract period is set to commence on 1st August 2026 and will conclude on 31st July 2030, involving a total contract value of £204,654. The delivery address for the project is within the postal code SS2 6ER.

This procurement presents various opportunities for business growth, particularly for software firms experienced in CRM systems and database management tailored to public sector needs, such as those managing statutory homelessness applications and housing registers. The project is particularly suitable for SMEs, as indicated by the Council's suitability criteria. Given the contract's substantial duration and strategic importance for local governance, businesses with expertise in developing industry-specific software packages could greatly benefit by strengthening their portfolio and demonstrating capability in public service solutions.

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Notice Information

Notice Title

Provision of a Choice Based Lettings and Homelessness System

Notice Description

CRM system for statutory homelessness applications, housing register applications and a Choice Based Lettings system with additional modules for Rough Sleeper case management, extracting Subject Access Requests and enabling homeless enquiries to be recorded within the system.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b64812b9-e8ea-4140-8ec7-713678cf68e1
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ef1cc3d3-8671-45fd-b079-5c3295b47464
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48100000 - Industry specific software package

48600000 - Database and operating software package

Notice Value(s)

Tender Value
£204,654 £100K-£500K
Lots Value
Not specified
Awards Value
£204,654 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
22 Jul 20262 weeks ago
Submission Deadline
31 Dec 2025Expired
Future Notice Date
Not specified
Award Date
20 Jul 20262 weeks ago
Contract Period
31 Jul 2026 - 31 Jul 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SOUTHEND-ON-SEA BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SOUTHEND-ON-SEA
Postcode
SS2 6EN
Post Town
Southend-on-Sea
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH31 Southend-on-Sea
Delivery Location
Not specified
Local Authority
Southend-on-Sea
Electoral Ward
Victoria
Westminster Constituency
Southend East and Rochford

Supplier Information

Number of Suppliers
1
Supplier Name

CIVICA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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