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Digital Transformation of HR Processes Consultation

Sussex Partnership NHS Foundation Trust

This public procurement record has 2 releases in its history.

Award

09 Oct 2026 at 16:21

Award Notice
Award

09 Oct 2026 at 16:20

Award Notice
Summary of the contracting process

Sussex Partnership NHS Foundation Trust bought consultancy for the digital transformation of its People Services HR processes, specifically business-as-usual support for ServiceNow HR Service Delivery (HRSD). This is a business and management consultancy service rather than a purchase of software or equipment. The listed delivery location is BN11 1HS, in Worthing, with the United Kingdom also given as a delivery location. The requirement concerns ongoing support for the Trust’s HR service processes as they are delivered through ServiceNow. The buyer is Sussex Partnership NHS Foundation Trust.

The procurement is complete and was awarded to Ernst & Young LLP. The Trust used a selective call-off from a framework agreement. The award was made on 5 August 2026, following a response deadline of 3 August 2026. The award value is £90,000. The contract period runs from 1 September 2026 to 30 June 2027. The recorded procurement estimate is also £90,000. The requirement was not identified as suitable for small or medium-sized enterprises or voluntary, community and social enterprises. No separate evaluation criteria are recorded in the process information.

For suppliers preparing to compete for a similar requirement from Sussex Partnership NHS Foundation Trust, this award demonstrates demand for consultancy-led support to digitise and sustain People Services processes using ServiceNow HRSD. Credible competitors would need to show they can support the platform in business-as-usual operations while helping deliver HR process transformation, rather than offering general HR advice or software alone. The contract went to a large consultancy through a framework call-off, so relevant framework access and the ability to deliver at that scale are commercially important. The buyer did not identify the work as suitable for SMEs or VCSEs, signalling that suppliers should assess whether they can meet the Trust’s expectations directly or through an appropriate delivery partnership.

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Notice Information

Notice Title

Digital Transformation of HR Processes Consultation

Notice Description

Digital Transformation of People Services: ServiceNow HRSD BAU Support

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b6bf5e08-1853-40da-af60-9c299d033427
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c3e0f8da-9162-4593-b638-807e0eb6aef2
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79410000 - Business and management consultancy services

Notice Value(s)

Tender Value
£90,000 Under £100K
Lots Value
Not specified
Awards Value
£90,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
9 Oct 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
5 Aug 20262 months ago
Contract Period
1 Sep 2026 - 30 Jun 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Sussex Partnership NHS Foundation Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEATHERHEAD
Postcode
KT22 7AD
Postcode Area
Kingston upon Thames
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ26 East Surrey
Delivery Location
Not specified
Local Authority
Mole Valley
Electoral Ward
Leatherhead North
Westminster Constituency
Epsom and Ewell

Supplier Information

Number of Suppliers
1
Supplier Name

Ernst & Young LLP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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