Notice Information
Notice Title
Cloud Contact Centre Services
Notice Description
This contract is for the provision of a SAAS Cloud Contact Centre Service. Please note that this contract has already been awarded and that this contract is being published for transparency purposes only. Call Off from Crown Commercial Services Framework Agreement GCloud 13. Please note the awarded value is for the initial 3 years only. We reserved the right to extend the contract by a further 12 months and uplift the contract value accordingly. If Ofsted activate the extension on a like-for-like basis we will not publish a new award notice.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-b7ea5b38-17ac-4f05-90ea-a8314d3f4b0b
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/bb5eb50e-a51f-434a-9e83-9d1d8a9aa4fb
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- SME
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
-
- CPV Codes
48000000 - Software package and information systems
Notice Value(s)
- Tender Value
- £809,897 £500K-£1M
- Lots Value
- Not specified
- Awards Value
- £809,897 £500K-£1M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 11 Apr 20241 years ago
- Submission Deadline
- 9 Apr 2024Expired
- Future Notice Date
- Not specified
- Award Date
- 10 Apr 20241 years ago
- Contract Period
- 1 Nov 2024 - 31 Oct 2027 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- OFSTED
- Contact Name
- Info Contracts
- Contact Email
- info-contracts@ofsted.gov.uk
- Contact Phone
- 0300 013 0102
Buyer Location
- Locality
- MANCHESTER
- Postcode
- M2 7BR
- Post Town
- Manchester
- Country
- England
-
- Major Region (ITL 1)
- TLD North West (England)
- Basic Region (ITL 2)
- TLD3 Greater Manchester
- Small Region (ITL 3)
- TLD33 Manchester
- Delivery Location
- Not specified
-
- Local Authority
- Manchester
- Electoral Ward
- Deansgate
- Westminster Constituency
- Manchester Central
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/bb5eb50e-a51f-434a-9e83-9d1d8a9aa4fb
11th April 2024 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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