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DN817474 Further Competition under ICT Services Software Framework DN757985 Renewal of Symantec - Email Safeguard - Cloud Service Subscription with Support

Liverpool City Council

This public procurement record has 1 release in its history.

Award

11 Aug 2026 at 12:07

Award Notice
Summary of the contracting process

Liverpool City Council procured a renewal of its Symantec Email Safeguard cloud service subscription, including support. This is a software and information systems requirement, classified under CPV 48000000, and falls within the goods category. The service is intended to protect and manage the council’s email environment through continued access to the Symantec Email Safeguard cloud platform and associated supplier support. Delivery covers England, United Kingdom, for the council based at the Cunard Building in Liverpool. The requirement is relevant to software resellers, cloud service providers, cyber security specialists and managed service businesses able to supply Symantec email security subscriptions and provide the related support arrangements for a public-sector customer.

The procurement has been awarded and is complete. Liverpool City Council ran a further competition under the ICT Services Software Framework, using a procurement route described as “Other”. The tender submission deadline was 4 June 2026 at 4pm. Phoenix Software Ltd was awarded the contract on 30 June 2026 for £55,620 including the stated currency of GBP. The contract period runs from 1 July 2026 to 30 June 2027. The award is active and the awarded requirement covers the Symantec Email Safeguard cloud subscription renewal with support. The process was suitable for small and medium-sized enterprises and voluntary, community and social enterprise organisations. One supplier is identified as the successful awardee.

This award demonstrates a defined public-sector requirement for continued email security delivered as a cloud subscription with supplier support. Businesses best placed for a future requirement of this kind would have established capability in Symantec products, email protection, cloud software licensing and subscription renewals. Credibility would also depend on being able to provide reliable technical support throughout the service period, manage licensing or renewal arrangements accurately, and work with a local authority’s operational and security requirements. Software resellers and ICT service providers with public-sector experience could use this procurement as evidence of the buyer’s demand for supported cyber security software rather than a one-off product purchase. Smaller suppliers may be suitable where they can demonstrate the necessary platform expertise, service capacity and customer support arrangements.

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Notice Information

Notice Title

DN817474 Further Competition under ICT Services Software Framework DN757985 Renewal of Symantec - Email Safeguard - Cloud Service Subscription with Support

Notice Description

Renewal of Symantec - Email Safeguard - Cloud Service Subscription with Support

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b8ee589f-eb7c-4f1c-9f9b-29beee7fcb9a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/58012f5a-9558-4bb2-88b1-402ba0a456af
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£55,620 Under £100K
Lots Value
Not specified
Awards Value
£55,620 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
11 Aug 20262 weeks ago
Submission Deadline
4 Jun 2026Expired
Future Notice Date
Not specified
Award Date
30 Jun 20261 months ago
Contract Period
1 Jul 2026 - 30 Jun 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Liverpool City Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 1DS
Postcode Area
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Liverpool
Electoral Ward
Waterfront South
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

Phoenix Software Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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