Notice Information
Notice Title
Halton Housing - CRM and Customer Portal Software & Associated Services
Notice Description
Halton Housing sought CRM and Customer Portal service providers. This contract is to supply, install, implement, support, maintain and develop all the software and related services as per the requirement of this specification. The main areas of functionality include * CRM * Customer Portal * Customer Engagement * Reporting * Core Applications Integration * Data Management and Migration The contract will be for 4 years.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-b91bad8a-75dd-4bda-97c0-14385ffa2158
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/780f5a0d-7c95-48ff-82c8-6979d580380f
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure (above threshold)
- Tender Suitability
- SME
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
48445000 - Customer Relation Management software package
48480000 - Sales, marketing and business intelligence software package
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- £750,000 £500K-£1M
- Lots Value
- Not specified
- Awards Value
- £1,110,000 £1M-£10M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 10 May 20232 years ago
- Submission Deadline
- 5 Jul 2022Expired
- Future Notice Date
- Not specified
- Award Date
- 17 Oct 20223 years ago
- Contract Period
- 3 Mar 2023 - 2 Mar 2027 4-5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- CIRRUS PURCHASING LTD
- Additional Buyers
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- CHESHIRE
- Postcode
- WA8 0TD
- Post Town
- Warrington
- Country
- England
-
- Major Region (ITL 1)
- TLD North West (England)
- Basic Region (ITL 2)
- TLD7 Merseyside
- Small Region (ITL 3)
- TLD71 East Merseyside
- Delivery Location
- TLD North West (England)
-
- Local Authority
- Halton
- Electoral Ward
- Halton View
- Westminster Constituency
- Widnes and Halewood
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/780f5a0d-7c95-48ff-82c8-6979d580380f
10th May 2023 - Awarded contract notice on Contracts Finder -
https://www.contractsfinder.service.gov.uk/Notice/0f96453f-9de8-42b6-850c-2f6f6b1253dd
22nd June 2022 - Opportunity notice on Contracts Finder -
https://in-tendhost.co.uk/cirruspurchasing/aspx/
Additional information on how to apply for this contract
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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