Award

New Payment Exception Service

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 1 release in its history.

Award

30 Jan 2025 at 14:47

Summary of the contracting process

The Department for Work and Pensions (DWP) recently completed the procurement process for the "New Payment Exception Service," a contract valued at £9,017,000, primarily in the banking services industry category. This selective procurement was a call-off from a framework agreement, with the tender process concluding on 7th June 2021, and the contract running from 8th June 2021 to 7th December 2026. The delivery region is the North West of England, specifically Blackpool (FY4 5ES). The award notice was published on 30th January 2025, marking the transition from tender to award stage.

This tender offers substantial business growth opportunities, particularly for companies providing specialised banking services. SMEs may find this project particularly advantageous, given their suitability for this procurement. With DWP's substantial demand for reliable payment processing solutions, businesses in the financial technology sector, payment processing services, or with a strong background in banking operations could significantly benefit and expand their portfolio through this collaboration. The successful supplier, i-movo Ltd, exemplifies the type of large-scale firm well-positioned to fulfil such contracts.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

New Payment Exception Service

Notice Description

Regulation 72 (1) (C) extension

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b9258152-2dde-4fa5-b4be-71a045958eb9
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/338330eb-8b7c-4468-af00-f1a95fc44363
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services


CPV Codes

66110000 - Banking services

Notice Value(s)

Tender Value
£9,017,000 £1M-£10M
Lots Value
Not specified
Awards Value
£9,017,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
30 Jan 20251 years ago
Submission Deadline
7 Jun 2021Expired
Future Notice Date
Not specified
Award Date
31 May 20214 years ago
Contract Period
7 Jun 2021 - 7 Dec 2026 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BLACKPOOL
Postcode
FY4 5ES
Post Town
Blackpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD42 Blackpool
Delivery Location
TLD North West (England)

Local Authority
Blackpool
Electoral Ward
Stanley
Westminster Constituency
Blackpool South

Supplier Information

Number of Suppliers
1
Supplier Name

I-MOVO

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-b9258152-2dde-4fa5-b4be-71a045958eb9-2025-01-30T14:47:56Z",
    "date": "2025-01-30T14:47:56Z",
    "ocid": "ocds-b5fd17-b9258152-2dde-4fa5-b4be-71a045958eb9",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "tender_247267/1447241",
        "title": "New Payment Exception Service",
        "description": "Regulation 72 (1) (C) extension",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "66110000",
            "description": "Banking services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "FY4 5ES"
                    },
                    {
                        "region": "North West",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 9017000,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2021-06-07T11:59:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2021-06-08T00:00:00+01:00",
            "endDate": "2026-12-07T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-89170",
            "name": "Department for Work and Pensions",
            "identifier": {
                "legalName": "Department for Work and Pensions"
            },
            "address": {
                "streetAddress": "Peel Park Control Centre, Brunel Way",
                "locality": "Blackpool",
                "postalCode": "FY4 5ES",
                "countryName": "England"
            },
            "contactPoint": {
                "email": "clare.woods2@dwp.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-7096894",
            "name": "i-movo Ltd",
            "identifier": {
                "legalName": "i-movo Ltd",
                "scheme": "GB-COH",
                "id": "7096894"
            },
            "address": {
                "streetAddress": "1 The Boulevard Shire Park Welwyn Garden City Hertfordshire AL7 1EL"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-89170",
        "name": "Department for Work and Pensions"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-b9258152-2dde-4fa5-b4be-71a045958eb9-1",
            "status": "active",
            "date": "2021-06-01T00:00:00+01:00",
            "datePublished": "2025-01-30T14:47:56Z",
            "value": {
                "amount": 9017000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-7096894",
                    "name": "i-movo Ltd"
                }
            ],
            "contractPeriod": {
                "startDate": "2021-06-08T00:00:00+01:00",
                "endDate": "2026-12-07T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/338330eb-8b7c-4468-af00-f1a95fc44363",
                    "datePublished": "2025-01-30T14:47:56Z",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "description": "New Payment Exception Service",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/98ed3741-9415-411a-8fa6-5e6f1018bccb"
                }
            ]
        }
    ]
}