Planning

Provision of Northgate Housing user training

BRECKLAND DISTRICT COUNCIL

This public procurement record has 1 release in its history.

Planning

20 Apr 2021 at 09:29

Market Engagement Notice
Summary of the contracting process

The Breckland District Council is currently in the planning stage of a tender for the "Provision of Northgate Housing user training," aimed at enhancing the capabilities of the Northgate Housing System, which has been in operation for the last 25 years. This procurement is classified under the "Computer training services" industry category, with a focus on delivering specialised training to improve user engagement and system integration. The engagement end date for interested parties to express their interest is 27 April 2021, and the training is expected to commence no later than the second quarter of the 2021/22 fiscal year. The services will be delivered in the East Midlands region of the United Kingdom.

This tender presents an excellent opportunity for IT training providers, particularly those experienced in training on the Northgate Housing System, to expand their business through a government contract. Businesses that specialise in bespoke training solutions and possess a deep understanding of integration with housing management systems will be well-suited to compete for this contract. Interested parties should highlight their previous training experience and willingness to customise their offerings to meet the council’s specific needs, offering a chance to play a key role in enhancing local authority services.

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Notice Information

Notice Title

Provision of Northgate Housing user training

Notice Description

Northgate Housing has been our incumbent supplier for the last 25 years for a number of processes, tasks and services. It is acknowledged across the team that the value and capability of this product has never being fully realised due to a lack of investment and the benefits of one system across all teams fully utilised. It is also acknowledged that a number of our current additional software solutions are not providing us with the real-time updates, trend analysis and reporting functionality that a modern and forward thinking proactive Local Authority housing department should be aiming for. At the core of any housing service is the ability to manage and support potential and future customers and assets. This project aims to put customers and their ability to self-serve at the heart of the proposed system and process reviews. Currently the housing department software does not support self-service. Northgate has the proven capability of being able to integrate with GOSS, our web front end service, E-Cins and Pentana for self-service reporting, tracking and logging. This training requirement has become apparent due to major improvements being made to the Northgate Housing System. South Holland District Council requires a training proposal from experienced IT training providers, who have had experience with the Northgate Housing System. Trainers will be required to undertake a skills audit of existing Officers, identifying those who may need additional 1:1 coaching. Training and support will also be provided to Northgate 'champions' together with the creation of quick guides for future post holders in the Housing Dept. Training to begin no later than Q2 21/22. Training proposals should include details of how existing Officer abilities will be scoped. Bespoke training for Managers including reporting to support a performance management culture. Training should include all support materials, details of access to the training database and how course materials will be presented. In order to express your interest, please email martin.gibbs@breckland.gov.uk, who is working on behalf of South Holland District Council, providing details of your previous training experience. Should you require any further details, please outline these to Martin Gibbs and he will look to put you in touch with the Project Manager.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b994b28d-225b-41f4-b348-fc99eb0c4a6b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e84c0d7c-a514-4fd0-b9b1-046d62d22925
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Market Engagement Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services

CPV Codes

80533100 - Computer training services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
20 Apr 20214 years ago
Submission Deadline
Not specified
Future Notice Date
27 Apr 2021Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BRECKLAND DISTRICT COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SPALDING
Postcode
PE11 2XE
Post Town
Peterborough
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF3 Lincolnshire
Small Region (ITL 3)
TLF30 Lincolnshire CC
Delivery Location
TLF East Midlands (England)
Local Authority
South Holland
Electoral Ward
Spalding St John's
Westminster Constituency
South Holland and The Deepings

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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