Notice Information
Notice Title
Enterprise IT Service Management Solution - Market Engagement
Notice Description
University Hospitals Birmingham NHS Foundation Trust are seeking to engage with suppliers interested in its upcoming requirement for an Enterprise IT Service Management Solution. University Hospitals Birmingham NHS Foundation Trust (UHB) is one of the largest teaching hospital Trusts in England and the West Midlands, serving a regional, national and international population. It includes Birmingham Heartlands Hospital, Birmingham Chest Clinic, Good Hope Hospital, the Queen Elizabeth Hospital Birmingham, Solihull Hospital and various Community Services. The IT Department of University Hospitals Birmingham seek to engage a single supplier to provide an Enterprise IT Service Management Solution, inclusive of implementation consultancy services and a post implementation maintenance and support agreement. UHB IT Services delivers IT Services to circa 27,000 service users and is forecast to transact over 200,000 support transaction this year. The estate comprises over 900 servers (physical and virtual) and 20,000 desktop and mobile computer devices spread over multiple locations. The IT Services department of University Hospitals Birmingham consist of circa. 450 members of staff delivering a wide variety of services via ITIL aligned processes and functions including but not limited to: Service Desk, Incident Management, Problem Management, Request fulfilment, Application Management, Event Manage, Identity Management, Change Management, Asset & Configuration Management, Release & Deployment, Service Level Management, Service Catalogue Management, Supplier Management, Knowledge Management, Service Continuity Management, Information Security Management. As part of an on-going IT Strategy to modernise IT Service Delivery and to support our ongoing service improvement agenda UHB seek to replace or update its current ITSM solution with view to enhancing and capitalising on latest technology and industry best practice capabilities. The solution should address the requirements described in Annex 1 Feedback on Requirements. Suppliers who are able to offer solutions relevant to this requirement are invited to express an interest and respond to a market engagement questionnaire. Further details on how to do this are contained within the additional information section of this notice. This exercise is intended to provide potential bidders with the opportunity to review the Authority's Briefing Document and to provide information regarding the services they can offer that could meet these outline requirements. This builds on the Authority's commitment to engage with the market, by sharing information and seeking input from the market to enable us to develop the final specification and determine the appropriate route to market in a fair and transparent manner. Additional information: Suppliers wishing to participate in this market engagement exercise and express an interest in this requirement should respond to the questionnaire via the online form on the Bravo Portal by 13:00 on 19th October 2022 Bravo ref: pqq__28701 - Enterprise IT Service Management Solution - Market Engagement Direct link to response form: https://nhs.bravosolution.co.uk/go/4080327701835F6E31BF
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-b99fe46e-fa6c-4c15-aedb-cb046e66b38f
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/061eacb2-6fc8-4f0a-9ab3-a56959310e94
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- Market Engagement Notice
- Procurement Type
- Standard
- Procurement Category
- Not specified
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- SME
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
48000000 - Software package and information systems
48517000 - IT software package
72000000 - IT services: consulting, software development, Internet and support
72220000 - Systems and technical consultancy services
72222000 - Information systems or technology strategic review and planning services
72250000 - System and support services
72253000 - Helpdesk and support services
72610000 - Computer support services
72611000 - Technical computer support services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 21 Sep 20223 years ago
- Submission Deadline
- Not specified
- Future Notice Date
- 19 Oct 2022Expired
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planning
- Lots Status
- Not Specified
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- BIRMINGHAM
- Postcode
- B15 1NU
- Post Town
- Birmingham
- Country
- England
-
- Major Region (ITL 1)
- TLG West Midlands (England)
- Basic Region (ITL 2)
- TLG3 West Midlands
- Small Region (ITL 3)
- TLG31 Birmingham
- Delivery Location
- TLG West Midlands (England)
-
- Local Authority
- Birmingham
- Electoral Ward
- Edgbaston
- Westminster Constituency
- Birmingham Edgbaston
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/061eacb2-6fc8-4f0a-9ab3-a56959310e94
21st September 2022 - Early engagement notice on Contracts Finder -
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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