Award

Legal Ombudsman Case Management System

MINISTRY OF JUSTICE

This public procurement record has 1 release in its history.

Award

18 Jan 2022 at 16:21

Summary of the contracting process

The Ministry of Justice has completed a procurement process for the "Legal Ombudsman Case Management System," which falls under the information technology services industry category. This selective procurement, conducted through a call-off from a framework agreement, was successfully awarded on 18th March 2021, with a total contract value of £666,000 GBP. The contract commenced on 1st April 2021 and is set to conclude on 31st March 2023. Delivery will primarily take place in London, United Kingdom.

This tender presents significant opportunities for growth, particularly for businesses specialising in IT service management and CRM systems. Companies with capabilities in technical infrastructure support, ongoing service management, and continuous improvement of CRM solutions would be well-positioned to compete in future tenders of a similar nature. Engaging in such contracts can enhance a business's portfolio, gaining valuable experience and credibility in the public sector.

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Notice Title

Legal Ombudsman Case Management System

Notice Description

A Managed Service providing ongoing support and continuous improvement to the technical Infrastructure of the Legal Ombudsman Dynamics CRM managed service.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ba0736c1-3f0f-46d2-8333-86c73d05b871
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f980b7dc-3059-41ea-a9cd-1a348e019652
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
£666,000 £500K-£1M
Lots Value
Not specified
Awards Value
£666,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
18 Jan 20224 years ago
Submission Deadline
18 Mar 2021Expired
Future Notice Date
Not specified
Award Date
18 Mar 20214 years ago
Contract Period
31 Mar 2021 - 31 Mar 2023 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
MINISTRY OF JUSTICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
TLI London

Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

VERSION 1 SOLUTIONS

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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