Award

Appointment of a Strategic Partner to Support and Supply the Friends and Family Test to The Royal Marsden NHS Foundation Trust

CHELSEA & WESTMINSTER HOSPITAL AND THE ROYAL MARSDEN NHS FOUNDATION TRUSTS

This public procurement record has 1 release in its history.

Award

20 Sep 2019 at 11:13

Award Notice
Summary of the contracting process

The procurement process involved the appointment of a strategic partner to support and supply the Friends and Family Test for the Royal Marsden NHS Foundation Trust, located in London. The procurement was initiated as a tender under the G-Cloud 10 Framework Agreement and classified as survey analysis services. The tender period concluded on 4th March 2019, with a contract value of £54,420, commencing on 1st May 2019 and set to last until 30th April 2022. The buyer for this initiative was Chelsea & Westminster Hospital and The Royal Marsden NHS Foundation Trusts.

This tender presents significant growth opportunities for businesses specialising in patient experience services and survey analysis. Companies equipped to provide innovative feedback systems and data analytics, particularly small and medium-sized enterprises (SMEs), would be well-positioned to compete in this tender process. Given the ongoing expansion of the Trust, including a new cancer facility, there may also be chances for collaboration on future projects that align with the healthcare industry's demands.

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Notice Information

Notice Title

Appointment of a Strategic Partner to Support and Supply the Friends and Family Test to The Royal Marsden NHS Foundation Trust

Notice Description

This contract was for the Patient experience service at the Royal Marsden NHS Foundation Trust. As the Trust continues to expand, including introducing a brand new cancer facility, a provider of a patient feedback system and solution for collecting, analysing and reporting information of the Friends and Family Test (FFT) was needed. Mini competition was completed via G-Cloud 10 Framework Agreement (RM1557.10).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ba69ab79-fb33-4ee2-b34f-4477339328d8
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/fc7a9d8e-a108-43a3-927f-089bb4ad0471
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79311300 - Survey analysis services

Notice Value(s)

Tender Value
£54,420 Under £100K
Lots Value
Not specified
Awards Value
£54,420 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
20 Sep 20196 years ago
Submission Deadline
4 Mar 2019Expired
Future Notice Date
Not specified
Award Date
23 Apr 20196 years ago
Contract Period
30 Apr 2019 - 30 Apr 2022 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CHELSEA & WESTMINSTER HOSPITAL AND THE ROYAL MARSDEN NHS FOUNDATION TRUSTS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW10 0XD
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI33 Kensington & Chelsea and Hammersmith & Fulham
Delivery Location
TLI London
Local Authority
Hammersmith and Fulham
Electoral Ward
Sands End
Westminster Constituency
Chelsea and Fulham

Supplier Information

Number of Suppliers
1
Supplier Name

HEALTHCARE COMMUNICATIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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