Award

Four rolling telephone based user satisfaction surveys

THE POLICE AND CRIME COMMISSIONER FOR LINCOLNSHIRE

This public procurement record has 1 release in its history.

Award

24 May 2017 at 14:19

Award Notice
Summary of the contracting process

The Police and Crime Commissioner for Lincolnshire has initiated a public procurement process titled "Four rolling telephone based user satisfaction surveys", focusing on the customer satisfaction survey industry category. This contract is located in Lincoln, England, with a total value of £26,500. The procurement method entails a tendering process, and the contract period spans from 25 May 2017 to 31 March 2018. The awarding stage concluded on 24 May 2017, with the contract designed for conducting several user satisfaction surveys, including those focused on crime victims and domestic abuse.

This opportunity presents a chance for SMEs, particularly those specialising in survey methodologies and data analysis, to engage with local authorities. Companies offering telephone survey services or expertise in customer satisfaction metrics would be particularly well-suited to compete for similar contracts in the future. Engaging in this tender process can expand their portfolio in public services and enhance their reputation with public sector clients.

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Notice Information

Notice Title

Four rolling telephone based user satisfaction surveys

Notice Description

Monthly based telephone interview based user satisfaction surveys within specified time-frames. 1) User Satisfaction Crime Victim Survey 2) ASB Victim Survey 3) Domestic Abuse Victim Survey 4) Police Telephone Caller Survey

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-bb979af8-1705-471a-9c6f-5a490b3f8a14
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/305370a6-42c9-45a4-ae93-fdbeaae46223
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
£26,500 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
24 May 20178 years ago
Submission Deadline
31 Mar 2017Expired
Future Notice Date
Not specified
Award Date
23 May 20178 years ago
Contract Period
24 May 2017 - 31 Mar 2018 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE POLICE AND CRIME COMMISSIONER FOR LINCOLNSHIRE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LINCOLN
Postcode
LN2 2LT
Post Town
Lincoln
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF3 Lincolnshire
Small Region (ITL 3)
TLF30 Lincolnshire CC
Delivery Location
Not specified
Local Authority
West Lindsey
Electoral Ward
Nettleham
Westminster Constituency
Gainsborough

Supplier Information

Number of Suppliers
1
Supplier Name

LECISTERSHIRE POLICE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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