Award

2025-093 Centre of Excellence Optimisation (Salesforce)

OFGEM

This public procurement record has 1 release in its history.

Award

23 Oct 2025 at 16:45

Summary of the contracting process

The procurement process for the "2025-093 Centre of Excellence Optimisation (Salesforce)" tender has been completed by the buying organisation Ofgem, based in London, England. The tender, classified under Technical analysis or consultancy services, seeks to optimise Ofgem's Salesforce Centre of Excellence and spans several areas including business, project management, software integration, and systems consultancy. The contract, valued at £499,900, commenced on 16th October 2025 and will conclude on 15th October 2026. The procurement was executed using an open procedure and catered to small and medium enterprises (SMEs). Potential suppliers needed to possess expertise in Salesforce and programme delivery. This contract was awarded to Credera Limited on 15th October 2025.

This tender presents significant opportunities for businesses specialising in Salesforce optimisation and technical consultancy, particularly those targeting programme delivery improvements and infrastructure optimisation. SMEs with niche expertise would find suitable prospects given the scope of services required, including business analysis, project management, and strategic information technology services. The broad geographic delivery scope, encompassing regions from British Oversea Territories to the Rest of the World, enhances the attractiveness for globally-oriented businesses seeking avenues to expand their market presence by addressing the needs of a leading UK regulatory authority.

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Notice Title

2025-093 Centre of Excellence Optimisation (Salesforce)

Notice Description

The supplier is required to support the optimisation of Ofgem's Salesforce Centre of Excellence (COE). The supplier will require niche expertise in Salesforce and programme delivery, and expertise in optimising internal teams to deliver a programme infrastructure. The supplier will be expected to take ownership of the Salesforce COE recovery process to ensure accountability and effective implementation.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-bbce96c7-4da0-46e6-b5d9-4d8284892da2
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/037338ed-c660-4ce6-81e9-51e48a948fbe
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

71 - Architectural, construction, engineering and inspection services

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

71621000 - Technical analysis or consultancy services

72221000 - Business analysis consultancy services

72222000 - Information systems or technology strategic review and planning services

72224000 - Project management consultancy services

72227000 - Software integration consultancy services

72246000 - Systems consultancy services

79400000 - Business and management consultancy and related services

Notice Value(s)

Tender Value
£499,900 £100K-£500K
Lots Value
Not specified
Awards Value
£499,900 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
23 Oct 20254 months ago
Submission Deadline
1 Jan 2025Expired
Future Notice Date
Not specified
Award Date
14 Oct 20254 months ago
Contract Period
15 Oct 2025 - 15 Oct 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
OFGEM
Contact Name
Christine Kennedy
Contact Email
procurement2@ofgem.gov.uk
Contact Phone
+44 2079017000

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified

Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

CREDERA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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