Award

Crawley Borough Council Case Management System

CRAWLEY BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

06 Nov 2025 at 09:54

Summary of the contracting process

The procurement process for the Crawley Borough Council Case Management System has been concluded with the award stage, focusing on the provision of a Legal Case Management SaaS System. Managed by Crawley Borough Council, the contract falls under the IT services category, specifically consulting, software development, Internet, and support, with the location specified as South East England, United Kingdom. The procurement utilised a selective method through a call-off from the G Cloud 14 Framework, overseen by the CCS. The contract period spans from 13th October 2025 to 12th October 2028, with an initial value of £42,600, inclusive of a possible one-year extension, culminating at £58,243.

This tender presents significant opportunities for businesses specialising in IT services, particularly those with capabilities in SaaS applications. Small and medium-sized enterprises (SMEs) are encouraged to engage with similar procurement processes, given their suitability for such contracts. Tricostar Software Ltd, a large-scale provider, successfully secured this award, highlighting the potential for established companies to further expand into the public sector market through strategic engagements in regional frameworks such as the G Cloud. The direct award through a framework agreement illustrates the streamlined approach available for qualified vendors, providing an efficient entry point for ongoing service delivery projects.

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Notice Title

Crawley Borough Council Case Management System

Notice Description

This contract is for the provision of a Legal Case Management SaaS System to Crawley Borough Council. This has a been a direct award on Lot 2 (Cloud software) of the CCS G Cloud 14 Framework RM1557.14. This contract is for 3 years with a single option to extend for one year. Declared award value is inclusive of contract extension.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-bce450a1-fc6f-4ae6-b42f-2ec0b35ce185
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/df9a6ad1-d21c-4da2-a5f4-89dfd1719049
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£58,243 Under £100K
Lots Value
Not specified
Awards Value
£58,243 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
6 Nov 20253 months ago
Submission Deadline
6 Oct 2025Expired
Future Notice Date
Not specified
Award Date
9 Oct 20254 months ago
Contract Period
12 Oct 2025 - 12 Oct 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CRAWLEY BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CRAWLEY
Postcode
RH10 1UZ
Post Town
Redhill
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ28 West Sussex (North East)
Delivery Location
TLJ South East (England)

Local Authority
Crawley
Electoral Ward
Three Bridges
Westminster Constituency
Crawley

Supplier Information

Number of Suppliers
1
Supplier Name

TRICOSTAR SOFTWARE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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