Award

PCI Solution for the Contact Centre Payments

CHARNWOOD BOROUGH COUNCIL RECYCLING

This public procurement record has 3 releases in its history.

Award

25 Apr 2019 at 13:07

Award Notice
TenderAmendment

09 Jan 2019 at 14:53

Tender Notice
Tender

04 Jan 2019 at 12:25

Tender Notice
Summary of the contracting process

Charnwood Borough Council Recycling is conducting a public procurement process to source a suitable supplier for a PCI Solution for the Contact Centre Payments, aimed at enhancing payment processing capabilities to meet government PCI requirements. The tender, categorised under software package and information systems, has an estimated value of £150,000 and is located in the East Midlands region of England. The tender period concluded on 25th January 2019, with the contract set to commence on 12th February 2019 and run until 11th February 2023.

This procurement presents an excellent opportunity for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in software solutions compatible with telephony systems. Businesses with expertise in integrating payment systems, particularly those familiar with Capita Pay360 and telephone solutions like 4Net, would be well-positioned to compete for this contract, enabling them to expand their client base within the public sector.

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Notice Information

Notice Title

PCI Solution for the Contact Centre Payments

Notice Description

Charnwood Borough Council is procuring a suitable supplier to provide PCI solution for our busy contact centre department. The department currently are taking customer payments over the telephone using Capita Pay360 system, but our advisors input customer card details on their behalf. This does not meet the government requirement for PCI. The solution must be compatible with our current telephone system 4Net, and also integration with Capita Pay360 is essential. Please Note the last date for requesting ITT Documents is 21st January 2019

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-bd4d8060-67c8-4871-84e1-26a398f000b0
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/649b1801-e054-4090-aa98-6c87ae59c03a
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£150,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
25 Apr 20196 years ago
Submission Deadline
25 Jan 2019Expired
Future Notice Date
Not specified
Award Date
24 Apr 20196 years ago
Contract Period
25 Apr 2019 - 27 Apr 2019 30 days
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CHARNWOOD BOROUGH COUNCIL RECYCLING
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LOUGHBOROUGH
Postcode
LE11 2TR
Post Town
Leicester
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF22 Leicestershire CC and Rutland
Delivery Location
TLF East Midlands (England)
Local Authority
Charnwood
Electoral Ward
Loughborough Southfields
Westminster Constituency
Loughborough

Supplier Information

Number of Suppliers
1
Supplier Name

CONTRACT PROCESS ABANDONED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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