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WP2045 User Research Panel - CRM panel tool

Government Digital Service

This public procurement record has 1 release in its history.

Award

30 May 2022 at 17:13

Award Notice
Summary of the contracting process

The Government Digital Service has completed a procurement process for the "WP2045 User Research Panel - CRM panel tool," which falls under the software package and information systems category. Located in London, United Kingdom, this procurement utilised a selective method through a call-off from a framework agreement. The tender period concluded on 5th April 2022, with the awarded contract starting on 29th April 2022 and running until 28th April 2023. The total contract value is £165,000, with a minimum value of £55,000 allocated to the project.

This tender presents significant opportunities for small and medium-sized enterprises (SMEs) offering software development, user research, or database management services. Businesses that specialise in CRM solutions and user experience research would be particularly well-suited to engage in similar future tenders, allowing them to leverage their expertise and potentially collaborate with government agencies on innovative digital projects.

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Notice Information

Notice Title

WP2045 User Research Panel - CRM panel tool

Notice Description

To provide licences, to enable GOV.UK and HMRC to manager User Research Panel database. Other service include, Migration support of hosting, Hosting of User Research Panel, Hosting Support and training to use User Research Panel

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-beccac37-f3de-41c1-9934-9adcc3f8493e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/cd85071f-5ba9-4869-9655-67a6df24fb91
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£165,000 £100K-£500K
Lots Value
Not specified
Awards Value
£55,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
30 May 20224 years ago
Submission Deadline
5 Apr 2022Expired
Future Notice Date
Not specified
Award Date
28 Apr 20224 years ago
Contract Period
29 Apr 2022 - 28 Apr 2023 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Government Digital Service
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E1 8QS
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
TLD North West (England)
Local Authority
Tower Hamlets
Electoral Ward
Whitechapel
Westminster Constituency
Bethnal Green and Stepney

Supplier Information

Number of Suppliers
1
Supplier Name

Provident CRM Ltd

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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