Award

Third Line Support

WANDLE HOUSING ASSOCIATION LIMITED

This public procurement record has 1 release in its history.

Award

21 Jan 2025 at 15:02

Award Notice
Summary of the contracting process

Wandle Housing Association Limited is seeking third line support for both on-premise and cloud-based IT services under the title "Third Line Support," classified under IT services: consulting, software development, Internet and support (CPV 72000000). The procurement process, conducted by selective method through a call-off from a framework agreement, is located in London, United Kingdom. The contract is valued at GBP 129,493.96 and has a timeline starting from 1st December 2024 to 30th November 2027. The award was completed with Phoenix Software Ltd, following the tender process which ended on 25th June 2024.

This tender presents substantial opportunities for IT service providers specialising in both on-premise hardware and software, as well as cloud-based services including Microsoft 365 and Azure. Small and medium-sized enterprises (SMEs) that offer comprehensive IT support and cyber security services, particularly those adept in monitoring and remediating vulnerabilities, would be well-suited to compete in such tenders. The engagement with Wandle Housing Association Limited, a significant buyer in the industry, can lead to significant business growth and a strengthened portfolio in IT services.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Third Line Support

Notice Description

3rd Line Support which include support for both: On-premise services which include all hardware and software services that are held on our datacentre at 230 Blackfriars Support for items such as Firewalls, Core and edge switches, VMware hosts, Storage (SAN), WIFI, etc. Cloud based services held in Microsoft 365 tenancy, Azure Infrastructure as a services (IaaS), Virtual Machines, Cloud networking, cloud services, etc. Cyber Security services which includes the use of Sentinel SOC for Monitoring and remediating any vulnerabilities, thereby educing our attack surface.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-bf966d68-198e-41a0-8bcc-a758fe1d55ea
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/7ce25e66-22c5-43bc-a93d-74af2bb583a7
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£129,493 £100K-£500K
Lots Value
Not specified
Awards Value
£129,493 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
21 Jan 20251 years ago
Submission Deadline
25 Jun 2024Expired
Future Notice Date
Not specified
Award Date
21 Nov 20241 years ago
Contract Period
1 Dec 2024 - 30 Nov 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WANDLE HOUSING ASSOCIATION LIMITED
Contact Name
Christine Addy
Contact Email
christinea@wandle.com
Contact Phone
0300 200 0120

Buyer Location

Locality
LONDON
Postcode
SE1 9BB
Post Town
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
TLI London
Local Authority
Southwark
Electoral Ward
Borough & Bankside
Westminster Constituency
Bermondsey and Old Southwark

Supplier Information

Number of Suppliers
1
Supplier Name

PHOENIX SOFTWARE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-bf966d68-198e-41a0-8bcc-a758fe1d55ea-2025-01-21T15:02:32Z",
    "date": "2025-01-21T15:02:32Z",
    "ocid": "ocds-b5fd17-bf966d68-198e-41a0-8bcc-a758fe1d55ea",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "WHA.CS.IT.24.322",
        "title": "Third Line Support",
        "description": "3rd Line Support which include support for both: On-premise services which include all hardware and software services that are held on our datacentre at 230 Blackfriars Support for items such as Firewalls, Core and edge switches, VMware hosts, Storage (SAN), WIFI, etc. Cloud based services held in Microsoft 365 tenancy, Azure Infrastructure as a services (IaaS), Virtual Machines, Cloud networking, cloud services, etc. Cyber Security services which includes the use of Sentinel SOC for Monitoring and remediating any vulnerabilities, thereby educing our attack surface.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "London",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 129493.96,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2024-06-25T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2024-12-01T00:00:00Z",
            "endDate": "2027-11-30T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/mmm75Jp3",
            "name": "WANDLE HOUSING ASSOCIATION LIMITED",
            "identifier": {
                "legalName": "WANDLE HOUSING ASSOCIATION LIMITED",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/mmm75Jp3"
            },
            "address": {
                "streetAddress": "230 Blackfriars Road",
                "locality": "LONDON",
                "postalCode": "SE19BB",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Christine Addy",
                "email": "ChristineA@wandle.com",
                "telephone": "0300 200 0120"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-2548628",
            "name": "Phoenix Software Ltd",
            "identifier": {
                "legalName": "Phoenix Software Ltd",
                "scheme": "GB-COH",
                "id": "2548628"
            },
            "address": {
                "streetAddress": "Blenheim House, Pocklington, York, YO42 1NS"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/mmm75Jp3",
        "name": "WANDLE HOUSING ASSOCIATION LIMITED"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-bf966d68-198e-41a0-8bcc-a758fe1d55ea-1",
            "status": "active",
            "date": "2024-11-21T00:00:00Z",
            "datePublished": "2025-01-21T15:02:32Z",
            "value": {
                "amount": 129493.96,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-2548628",
                    "name": "Phoenix Software Ltd"
                }
            ],
            "contractPeriod": {
                "startDate": "2024-12-01T00:00:00Z",
                "endDate": "2027-11-30T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/7ce25e66-22c5-43bc-a93d-74af2bb583a7",
                    "datePublished": "2025-01-21T15:02:32Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}