Award

Telephony Replacement Project - CCS Framework RM3808, Lot 13

SANDWELL METROPOLITAN BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

21 Aug 2023 at 08:30

Award Notice
Summary of the contracting process

The Sandwell Metropolitan Borough Council has awarded the contract for the Telephony Replacement Project to BT Group PLC. The project involved replacing telephony services for the council's contact centre under the CCS Framework RM3808, Lot 13. The total contract value is £735,121 in GBP. The procurement method used was a selective process with a tender period ending on 21st June 2023. The contract is set to start on 1st October 2023 and end on 30th September 2026. This opportunity falls under the services category and is suitable for SMEs and VCSEs.

This awarded contract provides a growth opportunity for businesses interested in providing telephony services. Companies with expertise in software packages and information systems can compete effectively in this tender. The project location is in Sandwell, England, with specific postal code B69 3DE. With a focus on service delivery, businesses looking to expand their offerings in this industry category are well-suited to explore this tender opportunity under the restricted procurement procedure.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Telephony Replacement Project - CCS Framework RM3808, Lot 13

Notice Description

Telephony replacement for the council's contact centre services

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-bfc0cc12-8da1-48e0-a415-0b9d5301b913
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e13c3555-b73e-4770-8024-b93c5f3159e0
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure (above threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£735,121 £500K-£1M
Lots Value
Not specified
Awards Value
£735,121 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
21 Aug 20232 years ago
Submission Deadline
21 Jun 2023Expired
Future Notice Date
Not specified
Award Date
14 Aug 20232 years ago
Contract Period
30 Sep 2023 - 30 Sep 2026 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SANDWELL METROPOLITAN BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SANDWELL
Postcode
B69 3BS
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG37 Sandwell
Delivery Location
Not specified
Local Authority
Sandwell
Electoral Ward
Oldbury
Westminster Constituency
West Bromwich

Supplier Information

Number of Suppliers
1
Supplier Name

BT GROUP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-bfc0cc12-8da1-48e0-a415-0b9d5301b913-2023-08-21T09:30:13+01:00",
    "date": "2023-08-21T09:30:13+01:00",
    "ocid": "ocds-b5fd17-bfc0cc12-8da1-48e0-a415-0b9d5301b913",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "SMBC 22072",
        "title": "Telephony Replacement Project - CCS Framework RM3808, Lot 13",
        "description": "Telephony replacement for the council's contact centre services",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48000000",
            "description": "Software package and information systems"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "B69 3DE"
                    }
                ]
            }
        ],
        "value": {
            "amount": 735121,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Restricted procedure (above threshold)",
        "tenderPeriod": {
            "endDate": "2023-06-21T17:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2023-10-01T00:00:00+01:00",
            "endDate": "2026-09-30T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/Jnfz893t",
            "name": "SANDWELL METROPOLITAN BOROUGH COUNCIL",
            "identifier": {
                "legalName": "SANDWELL METROPOLITAN BOROUGH COUNCIL",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/Jnfz893t"
            },
            "address": {
                "streetAddress": "Sandwell Council House, Freeth Street",
                "locality": "Sandwell",
                "postalCode": "B69 3BS",
                "countryName": "England"
            },
            "contactPoint": {
                "email": "shanara_Begum@sandwell.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-04190816",
            "name": "BT GROUP PLC",
            "identifier": {
                "legalName": "BT GROUP PLC",
                "scheme": "GB-COH",
                "id": "04190816"
            },
            "address": {
                "streetAddress": "ASPECT HOUSE,SPENCER ROAD LANCING West Sussex BN99 6DA GB"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/Jnfz893t",
        "name": "SANDWELL METROPOLITAN BOROUGH COUNCIL"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-bfc0cc12-8da1-48e0-a415-0b9d5301b913-1",
            "status": "active",
            "date": "2023-08-15T00:00:00+01:00",
            "datePublished": "2023-08-21T09:30:13+01:00",
            "value": {
                "amount": 735121,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-04190816",
                    "name": "BT GROUP PLC"
                }
            ],
            "contractPeriod": {
                "startDate": "2023-10-01T00:00:00+01:00",
                "endDate": "2026-09-30T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/e13c3555-b73e-4770-8024-b93c5f3159e0",
                    "datePublished": "2023-08-21T09:30:13+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}