Notice Information
Notice Title
Zendesk Licences (2025)
Notice Description
To provide Zendesk licences to Government Digital Service (GDS). Zendesk is a user support software product used across GDS to allow staff to provide support to public and government users of products owned by GDS.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-c0226377-d50a-4299-9210-0d17a1291f87
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/df0adc16-7f7a-493c-a926-31ea446f2eb1
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- SME
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- £1,098,879 £1M-£10M
- Lots Value
- Not specified
- Awards Value
- £1,098,879 £1M-£10M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 15 Jul 20257 months ago
- Submission Deadline
- 13 May 2025Expired
- Future Notice Date
- Not specified
- Award Date
- 17 Jun 20258 months ago
- Contract Period
- 30 Jun 2025 - 30 Jun 2027 1-2 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- GOVERNMENT DIGITAL SERVICE
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- LONDON
- Postcode
- E1 8QS
- Post Town
- East London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI4 Inner London - East
- Small Region (ITL 3)
- TLI42 Tower Hamlets
- Delivery Location
- Not specified
-
- Local Authority
- Tower Hamlets
- Electoral Ward
- Whitechapel
- Westminster Constituency
- Bethnal Green and Stepney
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/df0adc16-7f7a-493c-a926-31ea446f2eb1
15th July 2025 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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