Award

Provision of Head of Customer insights and User Experience Director

DEPARTMENT OF HEALTH AND SOCIAL CARE : DEPARTMENT OF HEALTH AND SOCIAL CARE

This public procurement record has 1 release in its history.

Award

21 Jun 2021 at 14:00

Summary of the contracting process

The Department of Health and Social Care in England has completed a public procurement tender titled "Provision of Head of Customer Insights and User Experience Director." This procurement, classified under financial consultancy services, involved a contract valued at £198,397.50. The contract period began on 17th September 2020 and concluded on 14th February 2021. The procurement method employed was a selective approach, facilitated through a call-off from a framework agreement. The relevant delivery locations included the United Kingdom, the Isle of Man, Guernsey, and Jersey.

This tender presents substantial opportunities for growth, particularly for businesses specialising in financial consultancy and customer insights. Companies with expertise in user experience design and those that can provide strategic consultancy in customer engagement will find themselves well-positioned to compete for similar future contracts. SMEs and larger firms in the consultancy space may benefit from leveraging this procurement experience and expanding their services to meet the growing demands of public sector clients.

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Notice Title

Provision of Head of Customer insights and User Experience Director

Notice Description

Provision of Head of Customer insights and User Experience Director

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c062d15b-ce4e-429d-9ed0-6e1083678171
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c99bfe71-19d4-4d77-8353-07f980ffa9f2
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services


CPV Codes

66171000 - Financial consultancy services

Notice Value(s)

Tender Value
£198,397 £100K-£500K
Lots Value
Not specified
Awards Value
£198,397 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
21 Jun 20214 years ago
Submission Deadline
15 Sep 2020Expired
Future Notice Date
Not specified
Award Date
16 Sep 20205 years ago
Contract Period
16 Sep 2020 - 14 Feb 2021 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT OF HEALTH AND SOCIAL CARE : DEPARTMENT OF HEALTH AND SOCIAL CARE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 9PP
Post Town
Liverpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
Not specified

Local Authority
Liverpool
Electoral Ward
City Centre North
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

BRAMBLE HUB

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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