Award

Mini Competition for the Provision of an ITSM Toolset - AWARD

MANCHESTER METROPOLITAN UNIVERSITY

This public procurement record has 2 releases in its history.

AwardUpdate

03 Oct 2018 at 14:56

Award Notice
Award

03 Oct 2018 at 14:42

Award Notice
Summary of the contracting process

Manchester Metropolitan University has completed a procurement process titled "Mini Competition for the Provision of an ITSM Toolset - AWARD" in the software package and information systems industry category. The award was made on 19 September 2018, and the contract period is set from 5 July 2018 to 4 July 2021. This tender was initiated to find a suitable tool that accommodates the evolving service management needs of the university, as it looks to enhance its existing IT service management capabilities. The contract is located in Greater Manchester, with a delivery address in the postal area M156BH.

This tender presents significant opportunities for businesses, particularly those specialising in IT service management solutions and software development. Companies that can provide scalable, adaptable software systems will be well-positioned to compete, especially those with experience catering to educational institutions. With a total contract value of £259,200, and the evolving needs of the Manchester Metropolitan University, suppliers in the technology sector can harness this opportunity to establish or enhance their partnerships within the public procurement landscape.

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Notice Information

Notice Title

Mini Competition for the Provision of an ITSM Toolset - AWARD

Notice Description

The University installed and commissioned its current ITSM tool in 2014. At that time, the objective was to achieve a standard call logging system to meet business needs at an affordable cost. However, as the organisations service management capability has matured so has our need for a tool that can grow with us and compliment us on our journey, such that we are now looking for a new solution to meet the University's changing requirements.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c0641845-4f55-4ea1-8d57-2b6b60d2010a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ca9bf50d-9fee-4ee0-9208-8a0529231eda
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£259,200 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
3 Oct 20187 years ago
Submission Deadline
8 Mar 2018Expired
Future Notice Date
Not specified
Award Date
18 Sep 20187 years ago
Contract Period
4 Jul 2018 - 4 Jul 2021 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MANCHESTER METROPOLITAN UNIVERSITY
Contact Name
Natalie Love
Contact Email
n.love@mmu.ac.uk
Contact Phone
0161 247 1872

Buyer Location

Locality
GREATER MANCHESTER
Postcode
M15 6BH
Post Town
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
Not specified
Local Authority
Manchester
Electoral Ward
Hulme
Westminster Constituency
Manchester Rusholme

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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