Award

1603-PSCR-1382(B)-Customer Closeness Programme-Open (II)

H M REVENUE & CUSTOMS

This public procurement record has 1 release in its history.

Award

14 Dec 2016 at 14:10

Summary of the contracting process

The procurement process, initiated by H M Revenue & Customs, involves the Customer Closeness Programme, specifically for Market Research services under the CPV classification of 79310000. The contract, valued at £60,000, is located in Salford, England. The tender period ended on 7 September 2016, and the contract is set to run from 1 December 2016 to 30 November 2018. This open procurement was completed on 29 November 2016, following an open procedure method.

This tender opens significant opportunities for small and medium-sized enterprises (SMEs) in the market research sector, particularly those able to provide innovative insights and data-driven solutions. Businesses specialising in customer experience research, survey design, and data analysis would be particularly well-suited to compete, as they can leverage their expertise to fulfil the objectives of the Customer Closeness Programme, thereby enhancing their market presence and potential for future contracts.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

1603-PSCR-1382(B)-Customer Closeness Programme-Open (II)

Notice Description

Market Research

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c08a7680-c80a-4c29-b169-06ab2b7ee4f7
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c4b00148-cdd6-4b66-8def-fd5a00b76eea
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79310000 - Market research services

Notice Value(s)

Tender Value
£60,000 Under £100K
Lots Value
Not specified
Awards Value
£60,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
14 Dec 20169 years ago
Submission Deadline
7 Sep 2016Expired
Future Notice Date
Not specified
Award Date
29 Nov 20169 years ago
Contract Period
1 Dec 2016 - 30 Nov 2018 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
James Gadsby
Contact Email
james.gadsby@hmrc.gsi.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
SALFORD
Postcode
M60 9LA
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD34 Greater Manchester South West
Delivery Location
Not specified

Local Authority
Salford
Electoral Ward
Ordsall
Westminster Constituency
Salford

Supplier Information

Number of Suppliers
1
Supplier Name

DISCOVERY RESEARCH

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-c08a7680-c80a-4c29-b169-06ab2b7ee4f7-2016-12-14T14:10:30Z",
    "date": "2016-12-14T14:10:30Z",
    "ocid": "ocds-b5fd17-c08a7680-c80a-4c29-b169-06ab2b7ee4f7",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "Customer Closeness",
        "title": "1603-PSCR-1382(B)-Customer Closeness Programme-Open (II)",
        "description": "Market Research",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "79310000",
            "description": "Market research services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 60000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2016-09-07T23:59:59+01:00"
        },
        "contractPeriod": {
            "startDate": "2016-12-01T00:00:00Z",
            "endDate": "2018-11-30T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-GOR-D25",
            "name": "H M Revenue & Customs",
            "identifier": {
                "legalName": "H M Revenue & Customs",
                "scheme": "GB-GOR",
                "id": "D25"
            },
            "address": {
                "streetAddress": "Ralli Quays, 3 Stanley St",
                "locality": "Salford",
                "postalCode": "M60 9LA",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "James Gadsby",
                "email": "james.gadsby@hmrc.gsi.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-42254",
            "name": "Discovery Research Limited",
            "identifier": {
                "legalName": "Discovery Research Limited"
            },
            "address": {
                "streetAddress": "1st Floor, 89 Great Eastern St, London, EC2A 3HX"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-GOR-D25",
        "name": "H M Revenue & Customs"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-c08a7680-c80a-4c29-b169-06ab2b7ee4f7-1",
            "status": "active",
            "date": "2016-11-29T00:00:00Z",
            "datePublished": "2016-12-14T14:10:30Z",
            "value": {
                "amount": 60000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-42254",
                    "name": "Discovery Research Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2016-12-01T00:00:00Z",
                "endDate": "2018-11-30T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/c4b00148-cdd6-4b66-8def-fd5a00b76eea",
                    "datePublished": "2016-12-14T14:10:30Z",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "documentType": "tenderNotice",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/1dd42ad1-28f1-4809-91eb-cc4585e87442",
                    "format": "application/msword"
                }
            ]
        }
    ]
}