Award

IT Service Desk and People Portal

YORKSHIRE PURCHASING ORGANISATION

This public procurement record has 1 release in its history.

Award

25 Jul 2025 at 09:16

Award Notice
Summary of the contracting process

The public procurement process for the "IT Service Desk and People Portal" contract was conducted by the Yorkshire Purchasing Organisation (YPO), located in Wakefield, England. Classified under the industry category of "Software package and information systems," this contract involved services pertinent to managing an IT service desk and HR portal for internal use. The procurement adopted a "limited" method, specifically through a competitive quotation below the threshold. The process has progressed to the "award" stage, with the contract awarded to Set3 Solutions Limited, based in West Sussex, as of 10th January 2023. The contract period extends from 1st February 2023 to 31st January 2026, with a total value of £146,358.

This tender offers significant business growth potential for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs), specifically those specialising in IT and software solutions. With the YPO's focus on software and system services, companies with expertise in developing and maintaining service desks and HR portals stand to benefit substantially. The competitive quotation procurement method indicates opportunities for businesses adept at delivering cost-effective and innovative solutions tailored to organisational internal frameworks.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

IT Service Desk and People Portal

Notice Description

Internal YPO contract for the provision of IT service desk and HR people portal, where employees can raise tickets and issues.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c1016c6e-55ef-4d2e-ac23-a3c08009e454
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e360e7ad-3cdd-4964-b2c9-ab7f2d84ebbc
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Competitive quotation (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£146,358 £100K-£500K
Lots Value
Not specified
Awards Value
£146,358 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
25 Jul 20257 months ago
Submission Deadline
10 Jan 2023Expired
Future Notice Date
Not specified
Award Date
10 Jan 20233 years ago
Contract Period
1 Feb 2023 - 31 Jan 2026 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
YORKSHIRE PURCHASING ORGANISATION
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WAKEFIELD
Postcode
WF2 0XE
Post Town
Wakefield
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE45 Wakefield
Delivery Location
Not specified
Local Authority
Wakefield
Electoral Ward
Wrenthorpe and Outwood West
Westminster Constituency
Wakefield and Rothwell

Supplier Information

Number of Suppliers
1
Supplier Name

SET3 SOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-c1016c6e-55ef-4d2e-ac23-a3c08009e454-2025-07-25T10:16:49+01:00",
    "date": "2025-07-25T10:16:49+01:00",
    "ocid": "ocds-b5fd17-c1016c6e-55ef-4d2e-ac23-a3c08009e454",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "INT00067",
        "title": "IT Service Desk and People Portal",
        "description": "Internal YPO contract for the provision of IT service desk and HR people portal, where employees can raise tickets and issues.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48000000",
            "description": "Software package and information systems"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "WF2 0XE"
                    }
                ]
            }
        ],
        "value": {
            "amount": 146358,
            "currency": "GBP"
        },
        "procurementMethod": "limited",
        "procurementMethodDetails": "Competitive quotation (below threshold)",
        "tenderPeriod": {
            "endDate": "2023-01-10T00:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2023-02-01T00:00:00Z",
            "endDate": "2026-01-31T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/8PQu5m2e",
            "name": "Yorkshire Purchasing Organisation",
            "identifier": {
                "legalName": "Yorkshire Purchasing Organisation",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/8PQu5m2e"
            },
            "address": {
                "streetAddress": "41 INDUSTRIAL PARK",
                "locality": "WAKEFIELD",
                "postalCode": "WF20XE",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Contracts Team",
                "email": "contracts@ypo.co.uk",
                "telephone": "07901 239756"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-07529472",
            "name": "Set3 Solutions Limited",
            "identifier": {
                "legalName": "Set3 Solutions Limited",
                "scheme": "GB-COH",
                "id": "07529472"
            },
            "address": {
                "streetAddress": "Unit 4 Pondtail Farm West Grinstead West Sussex RH13 8LN England"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/8PQu5m2e",
        "name": "Yorkshire Purchasing Organisation"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-c1016c6e-55ef-4d2e-ac23-a3c08009e454-1",
            "status": "active",
            "date": "2023-01-10T00:00:00Z",
            "datePublished": "2025-07-25T10:16:49+01:00",
            "value": {
                "amount": 146358,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-07529472",
                    "name": "Set3 Solutions Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2023-02-01T00:00:00Z",
                "endDate": "2026-01-31T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/e360e7ad-3cdd-4964-b2c9-ab7f2d84ebbc",
                    "datePublished": "2025-07-25T10:16:49+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}