Award

Basic Digital Service (ITSM) - Live Service Operation

HOME OFFICE

This public procurement record has 1 release in its history.

Award

23 Mar 2022 at 13:22

Award Notice
Summary of the contracting process

The procurement process involves the Home Office, which is seeking a contractor for its "Basic Digital Service (ITSM) - Live Service Operation" project. This contract falls under the IT services category and carries a total value of £3,400,000. The tender was completed as of 23rd March 2022, with the contract period commencing on 1st April 2022 and concluding on 31st March 2023. The procurement was conducted using a selective method through a call-off from a framework agreement, with the tender period ending on 31st March 2022.

This tender presents significant opportunities for businesses in the IT services sector, particularly those offering consulting, software development, and support services. Small and medium-sized enterprises (SMEs) that specialise in delivering digital services and have experience in similar contracts are particularly well-suited to compete. The successful supplier, IBM United Kingdom Ltd, demonstrates the type of established firm that can thrive in this environment, yet there remains potential for innovative smaller firms to contribute effectively to such contracts.

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Notice Information

Notice Title

Basic Digital Service (ITSM) - Live Service Operation

Notice Description

Basic Digital Service (ITSM)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c1852939-c5ac-4267-901f-0834a0440efa
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/6ba0b598-c77b-4771-90f8-ad692c606ebb
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£3,400,000 £1M-£10M
Lots Value
Not specified
Awards Value
£3,400,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
23 Mar 20223 years ago
Submission Deadline
30 Mar 2022Expired
Future Notice Date
Not specified
Award Date
23 Mar 20223 years ago
Contract Period
31 Mar 2022 - 31 Mar 2023 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HOME OFFICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 1QY
Post Town
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
Not specified
Local Authority
Liverpool
Electoral Ward
Waterfront South
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

IBM UNITED KINGDOM

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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