This public procurement record has 1 release in its history.

Award

29 Jul 2026 at 09:49

Summary of the contracting process

The procurement process for the "Family Information Directory" contract, commissioned by Dorset Council, has reached the award stage. The contract involves the implementation, hosting, support, and maintenance of the Idox Single Channel Directory Hub for Dorset Family Information Services. The industry category is software package and information systems, and the contract will be delivered in the South West of the United Kingdom. The procurement method was selective, utilising a call-off from a framework agreement, with key tendering completed on 20 March 2026. This contract has a value of £93,600, starting from 15 July 2026, and is set to conclude on 14 July 2030. An option exists to extend the contract for an additional 12 months if required.

This tender presents significant opportunities for small and medium enterprises (SMEs) specialising in software and information systems, particularly those with expertise in directory hub solutions and support services. Its framework agreement procurement approach allows suppliers to engage with established government contracts, offering a stable revenue stream and potential for expansion in services. Despite the competitive nature of the industry, SMEs that can deliver adaptable and scalable solutions are well-positioned to leverage this contract for growth, particularly as the contract scope may evolve to encompass additional services, such as an Adults Services Directory.

How relevant is this notice?

Notice Title

Family Information Directory

Notice Description

Implementation, hosting, support and maintenance of the Idox Single Channel Directory Hub for Dorset Family Information Services (FIS). The solution includes the flexibility, during the Contract Term, to transition to the Supplier's Multi-Channel Hub (or equivalent) where this is required to support future expansion, including (but not limited to) an Adults Services Directory, subject to agreement of scope and Charges. This G-Cloud Call-Off Contract can be extended by the Buyer for one period of up to 12 months, taking the expiry date to 14/07/2030, by giving the Supplier a minimum of 12 weeks written notice before its expiry.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c19a838f-b04b-427e-a0cd-515b5951a6ad
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3033c24e-61a3-4051-81fa-bc8c07fb41db
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£75,600 Under £100K
Lots Value
Not specified
Awards Value
£93,600 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
29 Jul 20261 weeks ago
Submission Deadline
20 Mar 2026Expired
Future Notice Date
Not specified
Award Date
12 May 20262 months ago
Contract Period
14 Jul 2026 - 14 Jul 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DORSET COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DORCHESTER
Postcode
DT1 1XJ
Post Town
Dorchester
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK64 Dorset
Delivery Location
TLK South West (England)

Local Authority
Dorset
Electoral Ward
Dorchester West
Westminster Constituency
West Dorset

Supplier Information

Number of Suppliers
1
Supplier Name

IDOX SOFTWARE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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