Notice Information
Notice Title
Outbound Dialler Services
Notice Description
To procure an outbound Dialler, SMS and Email communication service as part of internal strategy for collection on overpayments and overseas arrears. Customer level data will be shared between external supplier and SLC daily to provide files for outbound communications and maintain customer account accuracy.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-c258c358-2d7d-44c8-a2df-fa10d1df8649
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/f70a8721-8ea2-4184-a864-d39c9e67608d
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- SME
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79940000 - Collection agency services
Notice Value(s)
- Tender Value
- £3,168,000 £1M-£10M
- Lots Value
- Not specified
- Awards Value
- £3,168,000 £1M-£10M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 2 Apr 20241 years ago
- Submission Deadline
- 1 Mar 2024Expired
- Future Notice Date
- Not specified
- Award Date
- 1 Mar 20241 years ago
- Contract Period
- 31 Mar 2024 - 31 Mar 2028 4-5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- STUDENT LOANS COMPANY
- Contact Name
- Not specified
- Contact Email
- commercial@slc.co.uk
- Contact Phone
- +441413062000
Buyer Location
- Locality
- DARLINGTON
- Postcode
- DL1 1RW
- Post Town
- Darlington
- Country
- England
-
- Major Region (ITL 1)
- TLC North East (England)
- Basic Region (ITL 2)
- TLC3 Tees Valley
- Small Region (ITL 3)
- TLC33 Darlington
- Delivery Location
- TLM Scotland
-
- Local Authority
- Darlington
- Electoral Ward
- Red Hall & Lingfield
- Westminster Constituency
- Darlington
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/f70a8721-8ea2-4184-a864-d39c9e67608d
2nd April 2024 - Awarded contract notice on Contracts Finder -
https://www.delta-esourcing.com/delta/respondToList.html?noticeId=852835890
Please follow this link to view the notice.
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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