Award

Enghouse Contact Centre Support

UNIVERSITY OF THE WEST OF ENGLAND

This public procurement record has 1 release in its history.

Award

27 Mar 2023 at 08:11

Award Notice
Summary of the contracting process

The University Of The West Of England awarded the contract for Enghouse Contact Centre Support to Modality Systems Limited. The procurement process had a direct procurement method with a contract value of £27,204.13 GBP. The tender period ended on January 31, 2023, and the contract period spanned from February 1, 2023, to February 2, 2023. The procurement falls under the services category and was suited for small and medium-sized enterprises.

This tender for Enghouse Contact Centre Support by the University Of The West Of England presents business growth opportunities for companies providing software support services. Businesses offering similar services and capable of delivering within the set timelines could successfully compete for similar contracts. Being below threshold, the procurement method of single tender action indicates a targeted selection process for vendors with relevant expertise and capabilities. The location of the contract is in Bristol, England, making it particularly appealing to local service providers.

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Notice Information

Notice Title

Enghouse Contact Centre Support

Notice Description

Enghouse Contact Centre Support

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c2ace443-78e3-46fc-b133-cf01ea116ba7
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/6def18e7-6e6e-4909-a87e-7a98fc869c1f
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
£27,204 Under £100K
Lots Value
Not specified
Awards Value
£27,204 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
27 Mar 20232 years ago
Submission Deadline
31 Jan 2023Expired
Future Notice Date
Not specified
Award Date
31 Jan 20233 years ago
Contract Period
1 Feb 2023 - 2 Feb 2023 30 days
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF THE WEST OF ENGLAND
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRISTOL
Postcode
BS16 1QY
Post Town
Bristol
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK52 Bath & North East Somerset and South Gloucestershire
Delivery Location
Not specified
Local Authority
South Gloucestershire
Electoral Ward
Stoke Park & Cheswick
Westminster Constituency
Filton and Bradley Stoke

Supplier Information

Number of Suppliers
1
Supplier Name

MODALITY SYSTEMS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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