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GMCA 864.1 Extension of final milestone of Victims Gateway Project & Managed Service of Victims Gateway

Greater Manchester Combined Authority

This public procurement record has 2 releases in its history.

Award

02 Sep 2025 at 12:17

Award Notice
Award

23 Oct 2024 at 11:30

Award Notice
Summary of the contracting process

The Greater Manchester Combined Authority (GMCA) has finalised the contract for extending the final milestone of the Victims Gateway Project and its managed service. The project aims to develop a digital solution to enhance access and interaction with victim services across Greater Manchester. This process falls under the industry category of Software package and information systems, classified by CPV code 48000000, and targets several regions including North West England and London. Initiated through a direct award procurement method, the contract began on 19th July 2024 and extends until 15th February 2026. The contract's award was made public on 2nd September 2025, with a total value of £150,804.

This tender presents significant growth opportunities for businesses specialising in digital solutions and services. It is particularly suitable for small and medium enterprises (SMEs) like UBDS IT Consulting Ltd, the contracted supplier, who are adept at delivering comprehensive digital systems. Service providers can leverage the chance to demonstrate their capability in managing complex web solutions and providing ongoing support. The project involves transitioning knowledge and management capabilities to GMCA staff, indicating prospects for fostering long-term partnerships and collaboration. This initiative underscores the need for innovative businesses to engage in public sector digital transformation projects.

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Notice Information

Notice Title

GMCA 864.1 Extension of final milestone of Victims Gateway Project & Managed Service of Victims Gateway

Notice Description

Milestone extension: The Victims Gateway project ambition is to develop a digital solution that transforms the way victims and survivors' access, engage, and interact with victim services across Greater Manchester in a way that reflects the journey of a victim, and enables better use of data to inform decision-making. This digital solution will put the needs of victims front and centre, allowing them to track and manage their own service journey, as well as access services at a time convenient to them, with the flexibility to engage and re-engage over time as their needs change. In addition to managing their own service journey, they will also be able to access helpful resources under the form of materials and the option to ask experts for information. UBDS Digital are the digital supplier building the gateway and will provide a managed service for 12 months following the gateway going live. Managed Service: 6 months: full management of Victims Gateway (technical and web content). * Service Desk support * Bank of Developer days * Updating web content * Knowledge sharing with GMCA staff 6 months: reduced management of Victims Gateway (transition of technical and web content management to GMCA). * Service Desk support * Bank of Developer days * Updating web content * Knowledge sharing with GMCA staff

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c3c50b4e-7294-4e23-b212-ce980fe2bfe9
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/858b09f3-201b-491d-bf03-a97cec8fa9d1
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£141,145 £100K-£500K
Lots Value
Not specified
Awards Value
£291,949 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
2 Sep 202511 months ago
Submission Deadline
17 Jul 2024Expired
Future Notice Date
Not specified
Award Date
18 Jul 20242 years ago
Contract Period
19 Jul 2024 - 15 Feb 2026 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Greater Manchester Combined Authority
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M1 6EU
Postcode Area
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)
Local Authority
Manchester
Electoral Ward
Deansgate
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

UBDS IT Consulting Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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