Planning

Electronic Case Management System for Multiple Vulnerabilities

CORNWALL COUNCIL

This public procurement record has 1 release in its history.

Planning

09 Dec 2025 at 16:07

Summary of the contracting process

Cornwall Council is in the planning phase for procuring an Electronic Case Management System aimed at addressing multiple vulnerabilities within various service areas. The relevant industry category is Software Package and Information Systems, and the procurement process was initiated on 9th December 2025, with a milestone engagement deadline set for 16th January 2026. The total contract value is approximately £3,000,000, and the project will be implemented across England, United Kingdom. This tender seeks to establish a system compliant with the National Drug Treatment Monitoring System and caters to services such as Drug and Alcohol rehabilitation, Domestic Abuse and Sexual Violence Services, as well as multi-agency risk assessment conferencing.

This tender offers significant opportunities for businesses specialising in software solutions and case management systems, especially those experienced with multi-service infrastructures. The process is applicable for small and medium-sized enterprises (SMEs), providing a chance for these entities to expand their presence in the public sector market. Companies with a robust record of integrating systems for social services and managing interconnected platforms stand to benefit significantly. As Cornwall Council is seeking a cohesive infrastructure to support multiple agency collaboration, businesses capable of delivering innovative and scalable software solutions will find this opportunity ideal for fostering growth and forging long-term relationships within the public sector.

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Notice Title

Electronic Case Management System for Multiple Vulnerabilities

Notice Description

Cornwall Council is conducting a soft market assessment to explore the availability of case management system suppliers to deliver across multiple services with shared infrastructure and interconnectivity. The service areas this applies to are as follows: Drug and Alcohol (National Drug Treatment Monitoring System compliant) Community Inpatient and residential (Tier 4) Domestic Abuse and Sexual Violence Services Community Safe Accommodation (refuge) Safe Accommodation outreach Multi-agency Risk Assessment Conference (MARAC) Anti-social Behaviour (for case officers rather than housing providers/management) Refugee and Asylum Seekers Multi-agency working for clients with multiple vulnerabilities

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c3cfffe6-ba23-4ae9-8b34-1616f1510597
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b963a6f3-d572-4214-be05-504f1c01f92c
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Market Engagement Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£3,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
9 Dec 20252 months ago
Submission Deadline
Not specified
Future Notice Date
16 Jan 2026Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CORNWALL COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TRURO
Postcode
TR1 3AY
Post Town
Truro
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK3 Cornwall and Isles of Scilly
Small Region (ITL 3)
TLK30 Cornwall and Isles of Scilly
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)

Local Authority
Cornwall
Electoral Ward
Truro Boscawen & Redannick
Westminster Constituency
Truro and Falmouth

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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