Award

SBS25-007 - 0AR - Cisco UCCX Renewal Doc2541497163

NECS

This public procurement record has 1 release in its history.

Award

22 Jul 2025 at 13:26

Summary of the contracting process

The NHS North of England Commissioning Support Unit (NECS) recently concluded the award stage of its procurement process, titled "SBS25-007 - 0AR - Cisco UCCX Renewal Doc2541497163." This contract involves the purchase of a 12-month Cisco Contact Center Flexplan subscription, tailored for the Unified Contact Center Express platform. The procurement falls under the industry category for "License management software package" and is specified for delivery within the United Kingdom, particularly Salford (postcode M5 3EH). Initiated as a selective procurement via a call-off from a framework agreement, the tender period concluded on 23rd May 2025. Key dates include the award published on 22nd July 2025, with the contract commencing on 16th September 2025 and ending on 15th September 2026.

For businesses, this procurement presents valuable growth opportunities, specifically for those specialising in software licensing and management. The contracting process was tailored to engage small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs), as evidenced by the selection of Cisilion Limited, an SME, as the supplier. Companies that can offer competitive solutions within existing framework agreements are well poised to benefit from similar future opportunities with NECS and other public sector organisations.

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Notice Title

SBS25-007 - 0AR - Cisco UCCX Renewal Doc2541497163

Notice Description

NHS North of England Commissioning Support Unit (NECS) has a requirement to purchase a 12-month Cisco Contact Center Flexplan subscription for the on-premises Unified Contact Center Express platform, to replace the existing subscription which is expiring.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c447c3b6-67e3-47dd-a763-263ae1fbdc49
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3db5321a-9499-4862-ac48-e4624f31ebfa
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Not specified
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48218000 - License management software package

Notice Value(s)

Tender Value
£45,530 Under £100K
Lots Value
Not specified
Awards Value
£45,530 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
22 Jul 20257 months ago
Submission Deadline
23 May 2025Expired
Future Notice Date
Not specified
Award Date
23 Jun 20258 months ago
Contract Period
15 Sep 2025 - 15 Sep 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NECS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
8 EXCHANGE QUAY, SALFORD
Postcode
M5 3EH
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD34 Greater Manchester South West
Delivery Location
Not specified

Local Authority
Salford
Electoral Ward
Quays
Westminster Constituency
Salford

Supplier Information

Number of Suppliers
1
Supplier Name

CISILION

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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