Award

Cisco Contact Centre - Finesse

GLOUCESTERSHIRE COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

29 Mar 2022 at 13:53

Award Notice
Summary of the contracting process

The Gloucestershire County Council has successfully completed a procurement process for the "Cisco Contact Centre - Finesse," classified under software supply services. The contract, valued at approximately £52,000, was awarded on 29th March 2022, following a restricted procurement method. The contract period is set to commence on 1st April 2022 and will conclude on 31st March 2023. The tender process concluded on 28th March 2022, and the primary delivery location for this project is the United Kingdom.

This tender presents a growth opportunity for small and medium-sized enterprises (SMEs) specialising in software solutions, particularly those experienced in contact centre technologies. As the demand for innovative customer service solutions continues to rise, businesses capable of providing advanced software solutions related to contact centre operations will find this particularly relevant. Engaging in such tenders can enhance visibility and credibility within the public sector, potentially leading to further contracts and business expansion.

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Notice Information

Notice Title

Cisco Contact Centre - Finesse

Notice Description

Cisco Contact Centre - Finesse

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c4e8084d-be09-4324-994b-8c9fa92b432d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/6ca9c9c1-dfcc-4e38-b146-53c7942cae7c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72268000 - Software supply services

Notice Value(s)

Tender Value
£52,000 Under £100K
Lots Value
Not specified
Awards Value
£52,709 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
29 Mar 20223 years ago
Submission Deadline
28 Mar 2022Expired
Future Notice Date
Not specified
Award Date
28 Mar 20223 years ago
Contract Period
31 Mar 2022 - 31 Mar 2023 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
GLOUCESTERSHIRE COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GLOUCESTER
Postcode
GL1 2TH
Post Town
Gloucester
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK73 Gloucestershire CC
Delivery Location
Not specified
Local Authority
Gloucester
Electoral Ward
Westgate
Westminster Constituency
Gloucester

Supplier Information

Number of Suppliers
1
Supplier Name

VCG

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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