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26-58 Case Management Platform

UNIVERSITY OF WOLVERHAMPTON ENTERPRISE LIMITED

This public procurement record has 1 release in its history.

Award

23 Oct 2026 at 12:29

Award Notice
Summary of the contracting process

The University of Wolverhampton Enterprise Limited procured a specialist student case management platform to replace its legacy internal systems. The platform is intended to manage referrals, case records, appointments and service activity, with reporting and standardised workflows to reduce strategic risks and reliance on single points of failure. This is an education software service (CPV 48190000), with related software development services. Delivery is in the West Midlands. The procurement was made through the NHS SBS Digital Workplace Solutions 2 framework.

The procurement is complete and Softcat Plc was selected for the contract. The award date was 11 August 2026, and the contract runs from 1 September 2026 to 31 August 2029. The awarded value is £200,000. The buyer used a selective framework call-off procedure. The requirement was for a single case management platform, rather than a set of separately identified lots. Small and medium-sized enterprises were considered suitable. The platform was intended to replace existing systems and support referrals, case records, appointments, service activity, reporting and consistent workflows.

For suppliers competing for a similar requirement from the University of Wolverhampton Enterprise Limited, this award indicates demand for a specialist platform serving student case management rather than general-purpose education software alone. A credible competitor would need to demonstrate that its system can manage referrals, case records, appointments and service activity in a joined-up way, while providing robust reporting and standardised workflows. The stated purpose includes reducing strategic risks and avoiding single points of failure, so resilience and dependable operation are relevant to the buyer’s needs. The route used was a call-off through the NHS SBS Digital Workplace Solutions 2 framework, making framework access and the ability to deliver through that route commercially relevant. The buyer considered SMEs suitable.

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Notice Information

Notice Title

26-58 Case Management Platform

Notice Description

A specialized Student Case Management Platform to replace legacy internal systems. The platform will manage referrals, case records, appointments, and service activity, providing robust reporting and standardized workflows to eliminate strategic risks and single points of failure. Call-Off through the NHS SBS Digital Workplace Solutions 2 framework. (SBS10510).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c5c54818-bcb7-462e-9177-12e2a0fdff80
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/bd8e7ea4-a068-4a43-ba18-cac6b346004d
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48190000 - Educational software package

72212190 - Educational software development services

Notice Value(s)

Tender Value
£200,000 £100K-£500K
Lots Value
Not specified
Awards Value
£200,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
23 Oct 20263 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
11 Aug 20262 months ago
Contract Period
1 Sep 2026 - 31 Aug 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF WOLVERHAMPTON ENTERPRISE LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WOLVERHAMPTON
Postcode
WV1 1LY
Postcode Area
Wolverhampton
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG39 Wolverhampton
Delivery Location
TLG West Midlands (England)
Local Authority
Wolverhampton
Electoral Ward
St Peters
Westminster Constituency
Wolverhampton West

Supplier Information

Number of Suppliers
1
Supplier Name

Softcat Plc

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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