Tender

Customer Rewards Solution

STONEWATER LTD

This public procurement record has 1 release in its history.

Tender

16 Aug 2021 at 13:30

Tender Notice
Summary of the contracting process

Stonewater Ltd is seeking a Service Provider for its "Customer Rewards Solution", aimed at enhancing customer engagement through a digital rewards platform. This procurement falls under the goods category, with an anticipated contract value of £700,000. The tender process is currently in its active phase, using an open procedure, with submissions due by 12:00 on 16 September 2021. The contract period is set from 18 October 2021 to 17 October 2028, and the service will address customers across various regions, including the UK and overseas territories.

This opportunity allows businesses specialising in digital platform solutions, customer engagement, and rewards management to expand their market reach. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are particularly well-suited to compete for this contract, given the emphasis on innovative discount and rewards solutions that support Stonewater’s operational goals. Engaging in this contract could foster significant growth by aligning with Stonewater's commitment to enhancing digital interactions with its customers.

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Notice Information

Notice Title

Customer Rewards Solution

Notice Description

The procurement for a Service Provider to manage and run a Rewards Platform for customers. Stonewater are looking for a Service Provider with the expertise in providing a rewards and discount solution who can provide this solution through a digital platform or methtod for Stonewater's customers. The rewards solution will be aimed at customers only with the aim of encouraging behaviours that support Stonewater's aims of working digitally and maintaining rent accounts. The Solution will require the Service Provider to vet organisations Stonewater's customers will receive Discount or rewards from. They will also manage the platform and any issues with the platform that arise to ensure a streamlined and quality experience for Stonewater's customers. The Contract spend advised is based on the expected spend for the rewards program anticipating lower spends at the start of the solution progressing towards higher spend with successful return on investment.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c6246c9d-4d8b-474a-9424-5d91a7526751
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/7d403782-4b10-46e2-b360-ad2aac2be409
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

18 - Clothing, footwear, luggage articles and accessories

CPV Codes

18530000 - Presents and rewards

Notice Value(s)

Tender Value
£700,000 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Aug 20214 years ago
Submission Deadline
16 Sep 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
17 Oct 2021 - 17 Oct 2028 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
STONEWATER LTD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEICESTER
Postcode
LE8 6EP
Post Town
Leicester
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF22 Leicestershire CC and Rutland
Delivery Location
Not specified
Local Authority
Blaby
Electoral Ward
North Whetstone
Westminster Constituency
South Leicestershire

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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