Award

Security Services at Whitecross Road

CITIZEN HOUSING GROUP LIMITED

This public procurement record has 1 release in its history.

Award

14 Oct 2025 at 15:28

Award Notice
Summary of the contracting process

The procurement process for security services at Whitecross Road has been led by Citizen Housing Group Limited, based in Birmingham, West Midlands, UK. This process, classified under patrol services, involved providing out-of-hours security, monitoring, and emergency handling for the building and its residents. Under a framework agreement, the tender was conducted using a selective procurement method. The contract was awarded to MadiganGill Resource Limited, a small to medium enterprise (SME), on 1st August 2025, with the contract period running from 4th August 2025 to 31st March 2027, for a total value of £200,000.

This opportunity opens avenues for SMEs specialising in security services to grow by demonstrating their capability to handle complex security needs in residential buildings. Businesses with expertise in providing continuous and high-standard security presence, emergency handling, and equipment monitoring, such as CCTV and fire alarm systems, would be well-suited to compete in similar future tenders. With the buyer based in the West Midlands, entities in or near this region may find strategic advantages in terms of operational logistics and customer engagement.

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Notice Information

Notice Title

Security Services at Whitecross Road

Notice Description

The role is primarily to provide Out of Hours Security for the building at Whitecross Road and its residents, and to be a direct and visible point of contact for customers, staff, visitors, contractors etc. The Concierge Security Team will also be a point of contact for residents who may require support in an emergency or crisis situation and liaise with emergency services as appropriate They will ensure that a high standard and professional service is given and will work jointly with partner organisations (for example, with support providers) and work in line with relevant Citizen policies and procedures * Providing a security presence at the scheme. * Monitoring door entry and CCTV cameras. * Only allowing access to licensees or professionals only. * Blocking scheme access for any unauthorised persons. * Reporting and dealing with any emergency repairs / contractors and allowing access as and when required. * Dealing with any activation of the fire alarm system, Evacuation, resetting fire alarm panel when safe. * Dealing with Emergencies and the various Emergency services as required. * Tackling any minor ASB before escalates out of control, I: E Noise. * Hourly walk around the scheme and checking all areas of the building and the perimeter including external areas. * Completion of MG security logs at the end of each shift to hand back to Citizen & Herefordshire Council staff. * Provide access to first aid supplies in the office, including defib, naloxone pens as required (MG staff are first aid trained )

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c67bf3fc-7a7c-4950-8eb2-f9ece1417f21
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/08b0a68e-10f3-4ecb-b230-d3e9bd4b1aa5
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79715000 - Patrol services

Notice Value(s)

Tender Value
£175,000 £100K-£500K
Lots Value
Not specified
Awards Value
£200,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
14 Oct 20254 months ago
Submission Deadline
1 Aug 2025Expired
Future Notice Date
Not specified
Award Date
31 Jul 20256 months ago
Contract Period
3 Aug 2025 - 31 Mar 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CITIZEN HOUSING GROUP LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B37 7YN
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG32 Solihull
Delivery Location
TLG West Midlands (England)
Local Authority
Solihull
Electoral Ward
Bickenhill
Westminster Constituency
Meriden and Solihull East

Supplier Information

Number of Suppliers
1
Supplier Name

MADIGANGILL RESOURCE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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