Tender

Telephony and Contact Centre system replacement

PROGRESS HOUSING GROUP

This public procurement record has 1 release in its history.

Tender

08 Jul 2019 at 14:42

Summary of the contracting process

The Progress Housing Group is conducting a tender for the replacement of their telephony and contact centre system at their offices in Leyland, Lancashire. This procurement falls under the industry category of installation services of communications equipment and has an estimated value of £250,000. The procurement method is selective, following a restricted procedure, with the tender period set to close on 7 August 2019. The contract is scheduled to commence on 1 November 2019 and will run for three years, concluding on 31 October 2022.

This opportunity presents significant avenues for business growth, particularly for companies specialising in telecommunications and IT solutions. Providers of communication equipment installation, maintenance services, and data transmission services would be well-suited to compete in this tender. Interested suppliers should prepare to express their interest and demonstrate their capabilities during the qualification stage, leading to an invitation to tender for those who meet the initial criteria.

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Notice Title

Telephony and Contact Centre system replacement

Notice Description

Progress Housing Group are replacing their Telephone platform and Contact Centre solution in two of their offices in Leyland, Lancashire. This document provides a qualification stage that allows potential suppliers to express an interest in supporting Progress Housing Group (PHG). Completed returns will be assessed and successful suppliers will be invited to tender shortly afterwards. There will be an ITT document sent out to the 5 suppliers with the highest scores from this initial phase.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c7348d61-f625-4359-ba29-e8fdd910e251
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d56b9c49-94dd-4911-b77f-77166b367cbf
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

51 - Installation services (except software)

64 - Postal and telecommunications services


CPV Codes

50330000 - Maintenance services of telecommunications equipment

51300000 - Installation services of communications equipment

64210000 - Telephone and data transmission services

Notice Value(s)

Tender Value
£250,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
8 Jul 20196 years ago
Submission Deadline
7 Aug 2019Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Nov 2019 - 31 Oct 2022 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
PROGRESS HOUSING GROUP
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEYLAND
Postcode
PR25 2LW
Post Town
Preston
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD45 Mid Lancashire
Delivery Location
TLD North West (England)

Local Authority
South Ribble
Electoral Ward
Leyland Central
Westminster Constituency
South Ribble

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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