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ITIS Network Services Telephony

NHS Business Services Authority

This public procurement record has 1 release in its history.

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11 Oct 2018 at 14:18

Award Notice
Summary of the contracting process

The NHS Business Services Authority has awarded a contract titled "ITIS Network Services Telephony" valued at £4,716,789 GBP for telephony services under the Crown Commercial Service's RM1045 Network Services framework. This procurement is categorised under the telecommunications and IT services industries, and encompasses an initial period of 48 months, with an option for two additional 12-month extensions. The contract commenced on 28th September 2018 and is set to conclude on 27th September 2022. The procurement method is selective, involving a call-off from a framework agreement, and delivery addresses span various regions across the United Kingdom.

This tender represents a significant opportunity for businesses engaged in the telecommunications and IT services sectors, particularly those capable of offering integrated communications, contact centre solutions, and traditional telephony services. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to participate, as the contract allows for a multi-supplier model that promotes competition and innovative service delivery within the telecommunications landscape.

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Notice Information

Notice Title

ITIS Network Services Telephony

Notice Description

The Authority is moving from a single prime supplier model that delivers its entire data and telephony network, voice and video services, managed infrastructure and data centre support and maintenance requirements to a multi-supplier model including some self-provision. The Authority sought and selected a Supplier to implement and provide a solution for telephony services (lots 3, 4 and 10 under the Crown Commercial Service's RM1045 Network Services framework). The Authority's core requirements concern integrated communications, enterprise video services, contact centre services and telephony core infrastructure. The Authority has the option to require the Supplier to also provide traditional telephony services (including analogue telephone services and outbound telephony), inbound telephony services, integrated communications for the NHSBSA Pensions Service, and mobile data and telephones. Additional information: The initial term is 48 months with the option to extend by two 12-month periods, at the Authority's discretion.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c74b1ac8-2cd3-4de3-8674-37eaa7887508
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d1a241b6-ab32-4da9-857c-5130bcbc76b8
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

72 - IT services: consulting, software development, Internet and support

CPV Codes

32400000 - Networks

32500000 - Telecommunications equipment and supplies

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£4,716,789 £1M-£10M
Lots Value
Not specified
Awards Value
£4,716,789 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
11 Oct 20187 years ago
Submission Deadline
1 Jun 2018Expired
Future Notice Date
Not specified
Award Date
13 Sep 20187 years ago
Contract Period
28 Sep 2018 - 27 Sep 2022 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Business Services Authority
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE15 8NY
Postcode Area
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England)
Local Authority
Newcastle upon Tyne
Electoral Ward
Lemington
Westminster Constituency
Newcastle upon Tyne Central and West

Supplier Information

Number of Suppliers
1
Supplier Name

KCOM Group Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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