Award

Communications and Engagement Audit

SURREY AND BORDERS PARTNERSHIP NHS FOUNDATION TRUST

This public procurement record has 1 release in its history.

Award

05 Dec 2022 at 13:47

Award Notice
Summary of the contracting process

The Surrey and Borders Partnership NHS Foundation Trust has awarded a contract for "Communications and Engagement Audit" to Freshwater (UK Regions) Limited. The procurement falls under the business and management consultancy services category, with a contract value of £19,800 in GBP. The procurement method used was selective, following a call-off from a framework agreement. The contracting authority is based in Leatherhead, South East England. The contract period starts on 10th November 2022 and ends on 28th February 2023, with the tender period ending on 3rd November 2022.

This tender presents an opportunity for small and medium-sized enterprises (SMEs) in the business and management consultancy services industry to engage with the Surrey and Borders Partnership NHS Foundation Trust. Businesses offering expertise in communication strategy, stakeholder engagement, and research are well-suited to compete. The competitive process for this contract ensures fair access to procurement opportunities and fosters business growth through collaboration between the contracting authority and service providers.

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Notice Information

Notice Title

Communications and Engagement Audit

Notice Description

Phase 1: Discover and Develop To undertake initial desktop research to prepare for the research phase, including assessment of: * o Trust narrative and key messages * o Trust values and vision * o Key internal and external stakeholders * o Trust website, intranet and social media * o Any existing communications strategy * o Agreed communication KPIs (number of proactive press releases, social media engagement and followers etc) * o Regular proactive communications output (press release, newsletters, social media posts) * o Trust reputation via social listening tools * o Staff survey and internal communications output * o Engagement activity with stakeholders The discovery stage will enable Freshwater UK ltd to agree questions to explore with stakeholders in the next phase of work, and with whom they might host interviews. Phase 2: Research To conduct qualitative research such as a number of one-to-one interviews (to be agreed) potentially including: * o Chief executive * o Chair * o Executive Directors * o NEDs (small selection, as directed) * o Governors (small selection, as directed) * o Communication team members * o Key external stakeholders, including senior leaders (small selection, as directed) * o Partner organisations (small selection, as directed) Freshwater UK ltd will also host a number of focus groups, including: * o Staff focus groups * o Stakeholder groups Phase 3: Recommendations To analyse the findings from our research and develop a draft recommendations report. The report will be part expert judgement and part data drive and make recommendations for consideration by the Trust. The report will include: * o Analysis of best practice * o What good communication looks like * o Findings from research * o Conclusions and recommendations The authors of the report will be available to meet with the Trust to present findings.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c88d6718-e819-4706-87a2-aa0af07d606f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/57e3c115-d894-4025-afff-c05b813ad73a
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79410000 - Business and management consultancy services

Notice Value(s)

Tender Value
£19,800 Under £100K
Lots Value
Not specified
Awards Value
£19,800 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
5 Dec 20223 years ago
Submission Deadline
3 Nov 2022Expired
Future Notice Date
Not specified
Award Date
10 Nov 20223 years ago
Contract Period
10 Nov 2022 - 28 Feb 2023 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SURREY AND BORDERS PARTNERSHIP NHS FOUNDATION TRUST
Contact Name
Carolina Blanco
Contact Email
carolina.blanco@sabp.nhs.uk
Contact Phone
07917150143

Buyer Location

Locality
LEATHERHEAD
Postcode
KT22 7AD
Post Town
Kingston upon Thames
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ26 East Surrey
Delivery Location
TLJ South East (England)
Local Authority
Mole Valley
Electoral Ward
Leatherhead North
Westminster Constituency
Epsom and Ewell

Supplier Information

Number of Suppliers
1
Supplier Name

FRESHWATER (UK REGIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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