Tender

Contact Centre Software

GREAT PLACES HOUSING GROUP

This public procurement record has 1 release in its history.

Tender

06 Apr 2017 at 15:58

Tender Notice
Summary of the contracting process

The procurement process involves Great Places Housing Group, which is seeking a solution for a Contact Centre Software that integrates with Lync 2013. The opportunity falls under the software package and information systems category and is valued at £200,000. The tender is currently at the active stage, with a deadline for submission set for 19th June 2015. The contract period is scheduled to commence on 3rd August 2015 and conclude on 3rd August 2016. This process encompasses a wide geographical area, including the British Overseas Territories, Channel Islands, Europe, the Isle of Man, and the United Kingdom.

This tender presents significant opportunities for businesses, particularly those operating in software development and IT services, as it encourages small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) to participate. Companies that specialise in contact centre solutions and integration technologies would be particularly well-suited to compete for this contract, potentially leading to substantial business growth through successful collaboration with a prominent housing group.

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Notice Information

Notice Title

Contact Centre Software

Notice Description

To Provide a Contact Centre software solution that integrates with Lync 2013.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c933f9e0-f0ac-4d54-a686-c3c4a7ccc5a1
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/160e6320-5465-4955-a63e-d1e8602b93f5
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£200,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
6 Apr 20178 years ago
Submission Deadline
19 Jun 2015Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
2 Aug 2015 - 3 Aug 2016 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
GREAT PLACES HOUSING GROUP
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
REDRUTH
Postcode
TR15 3RQ
Post Town
Truro
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK3 Cornwall and Isles of Scilly
Small Region (ITL 3)
TLK30 Cornwall and Isles of Scilly
Delivery Location
Not specified
Local Authority
Cornwall
Electoral Ward
Pool & Tehidy
Westminster Constituency
Camborne and Redruth

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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