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Rostering System Replacement

Brunelcare

This public procurement record has 1 release in its history.

Award

16 Oct 2026 at 12:35

Award Notice
Summary of the contracting process

Brunelcare procured a software-based rostering system to schedule care staff for visits to clients. The requirement covers implementation of the system as well as ongoing software licensing and support. This is a care-sector workforce scheduling service, combining software provision with the work needed to put it into use and keep it supported. Brunelcare is the buying organisation, and the stated delivery area is South West England. The system is intended to help organise staff allocation to client visits; the procurement does not describe additional care delivery services as part of the requirement.

The procurement is complete and was awarded to Birdie Care Services Limited. Brunelcare used a selective call-off from a framework agreement. The award was made on 13 October 2026, following a tender deadline of 13 October 2026 at 12:00. The awarded value is £175,200. The contract period runs from 14 October 2026 to 13 October 2029. The requirement was treated as a service and was identified as suitable for small and medium-sized enterprises. No lot structure or evaluation criteria are stated in the available procurement details.

For suppliers considering similar work for Brunelcare, this award demonstrates demand for a joined-up care rostering platform and its implementation, licensing and ongoing support, rather than software alone. A credible competitor would need to show that its system can schedule care staff against client visits and that it can deliver implementation and dependable continuing support as one service. The selected supplier was a small or medium-sized enterprise, indicating that a supplier of that scale competed successfully. The route used was a call-off from a framework, so relevant framework access and the ability to meet its call-off requirements would matter. Experience supporting care-sector rostering and maintaining a software service over a multi-year contract would help establish fit for this buyer’s requirement.

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Notice Information

Notice Title

Rostering System Replacement

Notice Description

A software based solution that facilitates the rostering of care staff to client visits. Contract will be for the implementation and ongoing licensing/support.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c9f03530-5e8c-4367-8666-c5d4f978c1ea
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/594b7c3b-fe58-4c2e-9f91-d577983dd6a5
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48450000 - Time accounting or human resources software package

72416000 - Application service providers

Notice Value(s)

Tender Value
£175,200 £100K-£500K
Lots Value
Not specified
Awards Value
£175,200 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
16 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
13 Oct 20262 weeks ago
Contract Period
14 Oct 2026 - 13 Oct 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Brunelcare
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRISTOL
Postcode
BS5 9FF
Postcode Area
Bristol
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK51 Bristol, City of
Delivery Location
TLK South West (England)
Local Authority
Bristol, City of
Electoral Ward
Easton
Westminster Constituency
Bristol East

Supplier Information

Number of Suppliers
1
Supplier Name

Birdie Care Services Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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