Tender

Transforming Performance, Provision of Customer Relationship Management (CRM) Systems

UNIVERSITY OF BEDFORDSHIRE

This public procurement record has 1 release in its history.

Tender

09 Aug 2024 at 06:20

Summary of the contracting process

The University of Bedfordshire is currently in the tender stage for a project titled "Transforming Performance, Provision of Customer Relationship Management (CRM) Systems." This procurement falls under the "Software package and information systems" industry category, located in the East of England. The procurement method is an open procedure above the threshold, and the deadline for tender submissions is on 19th August 2024 at 12:00 PM BST. The contract period is set to begin on 1st October 2024 and end on 30th September 2027, with an estimated contract value between £1,400,000 to £1,650,000. The contact person for this tender is Damola Aladesiun, who can be reached at damola.aladesiun@beds.ac.uk.

This tender presents a valuable opportunity for businesses specialising in CRM systems and software development. Given the substantial budget and long contract duration, companies with robust CRM solutions can leverage this contract to establish or strengthen relationships with higher education institutions. However, the procurement is not marked as particularly suitable for SMEs or VCSEs. Businesses capable of handling large-scale software implementation and support services, especially those experienced in the education sector, are ideally positioned to compete for this contract.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Transforming Performance, Provision of Customer Relationship Management (CRM) Systems

Notice Description

Provision of Customer Relationship Management (CRM) Systems Additional information: Is a Recurrent Procurement Type? : No

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ca549075-78f4-4033-ba0c-a776b74ea144
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d7b102b3-0065-4636-8a67-450cc5693b11
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£1,650,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
9 Aug 20241 years ago
Submission Deadline
19 Aug 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Oct 2024 - 30 Sep 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF BEDFORDSHIRE
Contact Name
Damola Aladesiun
Contact Email
damola.aladesiun@beds.ac.uk
Contact Phone
+44 1582 743315

Buyer Location

Locality
LUTO
Postcode
LU1 3JU
Post Town
Luton
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH21 Luton
Delivery Location
Not specified

Local Authority
Luton
Electoral Ward
Central
Westminster Constituency
Luton South and South Bedfordshire

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-ca549075-78f4-4033-ba0c-a776b74ea144-2024-08-09T07:20:48+01:00",
    "date": "2024-08-09T07:20:48+01:00",
    "ocid": "ocds-b5fd17-ca549075-78f4-4033-ba0c-a776b74ea144",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "IT-43-682-UoB/P CORP - 00000682",
        "title": "Transforming Performance, Provision of Customer Relationship Management (CRM) Systems",
        "description": "Provision of Customer Relationship Management (CRM) Systems Additional information: Is a Recurrent Procurement Type? : No",
        "datePublished": "2024-08-09T07:20:48+01:00",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "48000000",
            "description": "Software package and information systems"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "LU1 3JU"
                    },
                    {
                        "region": "East of England",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 1400000,
            "currency": "GBP"
        },
        "value": {
            "amount": 1650000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure (above threshold)",
        "tenderPeriod": {
            "endDate": "2024-08-19T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2024-10-01T01:00:00+01:00",
            "endDate": "2027-09-30T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "goods",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/d7b102b3-0065-4636-8a67-450cc5693b11",
                "datePublished": "2024-08-09T07:20:48+01:00",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "description": "Additional information on how to apply for this contract",
                "url": "https://in-tendhost.co.uk/universityofbedfordshire/aspx/"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-272771",
            "name": "University of Bedfordshire",
            "identifier": {
                "legalName": "University of Bedfordshire"
            },
            "address": {
                "streetAddress": "Park Square, Luton",
                "locality": "Luto",
                "postalCode": "LU1 3JU",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Damola Aladesiun",
                "email": "damola.aladesiun@beds.ac.uk",
                "telephone": "+44 1582 743315"
            },
            "details": {
                "url": "https://www.beds.ac.uk/"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-272771",
        "name": "University of Bedfordshire"
    }
}